taskalfa 2551ci not printing with windows 10...anyone else having issues??

[J_B]

I have a new 2551ci with job accounting enabled. All pc's work with the exception of 1 Windows 10 laptop.

Issue: When printing from 10, the machine errors with improper code. But, if you go into the printer properties and select "test page" it WILL print that page fine.

The code is good and works on all other pc's. All codes have no restrictions, solely being used for bill back.

This machine is in a realtors office so I have the job accounting setup to "pop up" due to multiple users per workstation. I also tried to just embed one code to see if that helped. SAME ISSUE!??

I installed the print driver manually as well as through the installer. I've also "shared" the driver on another pc (peer 2 peer) and then installed as a "network" driver on the 10 box. SAME ISSUE!?? Even if I have the "shared" pc due the page rendering....SAME ISSUE!??

I've also reflashed the firmware to the newest 3.02 firmware.

Anyone else seen this issue? Any help would be greatly appreciated!!
JB

[JSC]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Is the latested driver installed?

[J_B]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Is the latested driver installed?

Yes it is. If memory serves me correctly it is 6.2.11.13

[JSC]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Yep, thats the latest. If its only the w10 machine (not done one of these yet) it must be to do with the driver not picking up the settings from the machine.

[JDR]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Did you try win7 drivers ?

[J_B]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

That's the conclusion I was coming to. Everything I read says all win8 and 8.1 drivers are compatible. I know it must be true...it's on the Internet lol!

[tmaged]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Since Windows 10 isn't supported yet and is still technically a beta, doesn't seem to be your problem.

[J_B]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Since Windows 10 isn't supported yet and is still technically a beta, doesn't seem to be your problem.

Doh! I thought ir released last month.. I see it's not until the 29th of this month.

Guess I'll wait for kyocera to release their new driver.
thanks

[jmaister]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

does windows 10 have "send directly to printer" option like previous versions?

[ThisPete]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

Guess I'll wait for kyocera to release their new driver.
thanks

J_B, I've been printing to various Kyocera's and Minolta's with Windows 10 since early/mid March and had no problems at all (that have anything to do with the operating system).

To add to what jmaister said after you wrote that, for a long time there have been various problems using 32bit applications on a 64bit operating system.

From the driver notes of a 3050ci:

""

It may be too late to help you, but maybe it'll help someone else in the future.


Regards

[ThisPete]

Re: taskalfa 2551ci not printing with windows 10...anyone else having issues??

And again today, I had Adobe Reader(32bit) on 64bit Windows 10 that wouldn't send/print to a 'Custom Box' until I ticked "Print directly to the printer".
It just kept saying "Box not found" (or some such) !


Just glad I remembered what I'd written in this thread, it saved me a lot of time, it's not often I listen to myself!...