Kyocera FS-C8020MFP Blank copies from Document feeder

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  • xix76
    Junior Member
    • Jul 2015
    • 7
    #1

    Kyocera FS-C8020MFP Blank copies from Document feeder

    Hi All

    I have a machine that copies ok from the glass but blank copies using the document feeder. I have updated the FW and checked the home position of the scanner all looks ok. Has anyone seen this problem?

    XiX76
    Tags: 8020
    • D_Ritter
      Technician
      • May 2010
      • 16
      #2
      Re: Kyocera FS-C8020MFP Blank copies from Document feeder

      Hi XiX76,

      please ceck if the Scannerlock for Machinetransport is set to "Lock", so the Scanner can't move into the correct position for scanning from ADF.

      greetings and good luck

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999
          #3
          Re: Kyocera FS-C8020MFP Blank copies from Document feeder

          Originally posted by D_Ritter
          Hi XiX76,

          please ceck if the Scannerlock for Machinetransport is set to "Lock", so the Scanner can't move into the correct position for scanning from ADF.

          greetings and good luck
          I did this to myself too, LOL. Yes it's really easy to move the scanner lock on the left rear corner of the machine, so that the scanner cannot reach the home position under the slit glass. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • xix76
              Junior Member
              • Jul 2015
              • 7
              #4
              Re: Kyocera FS-C8020MFP Blank copies from Document feeder

              Originally posted by D_Ritter
              Hi XiX76,

              please ceck if the Scannerlock for Machinetransport is set to "Lock", so the Scanner can't move into the correct position for scanning from ADF.

              greetings and good luck
              Thanks Ritter this solved my issue..... It's not a normal machine I look at. If you need and Konica Minolta help let me know

                Comment

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