I'm coming back into the industry after about a six month hiatus as help desk/tech support (the desk job drove me insane) and have been hired to work on Oce products...I've worked on Toshiba, Sharp, Canon, Ricoh/Savin/Gestetner, Konica-Minolta, but never Oce...any thoughts on this line? How are they to service? How well do they stand up under normal customer wear and tear? (Read: abuse).
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oce
which oce machines?
For low and mid volume machine, oce buy license from some other brands (canon ..).
For high volume machine, oce have it`s own machine, which are very good. (talking about varioprint series).
varioprint 3110 can make about 1.000.000 prints between PM.Comment
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We have a high end Oce large format printer/plotter and it runs great. We also have a low end large format that's terrible. Constantly complains about needing parts replaced, very slow and unreliable.Comment
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Oce high volume narrow format stuff is built by them and is tank-like. Very reliable, expensive boxes. The b&w wide format stuff is very good,probably the best in the industry. The wide format color leave much to be desired.
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i'm an ex oce technician for wide format in Indonesia...what i can say is oce wide format is good enough to compete with the other brand. but it's only for the b&w product. for narror format, not much i can say. but in indonesia the problems are often come from the narrow format machines (especially in 3165 and CPS900)Comment
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I service oce in a part of norway, all models. i think that oce make very good machines but there are "downs" like TCS 400
oce have monicaminolta-brand for colormachines CS230, 231 and so on
we have also konicaminolta serviceComment
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Could be mistaken, but most Oce products (at least here in the United States) are simply rebadged machines from Muratec, Konica Minolta etc. Same boxes, they just have their own badge on it.Comment
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Oce's distinction is copy press. Not exactly a xerographic process. Paper goes into a pinch where latent image is transferred to paper. Embeds the toner well.
Oce low volume products are giving it up to the other brands of the world. Every year I worked there more were taken out of the field than sold. The Imagistics division sells Konica/Minolta rebadged as Oce. For the time being they also sell/service Toshiba. The real Oce low volume is a tank and sells for a substantial $'s more than its counterparts. Thats the story on Oce low volume. High volume is very good to excellent. Maybe some bias but I have worked on Canon, Tosh etc. I worked on the 6000 VP, fastest duplexing copier/printer in the world. 120 pages a minute duplexed. Ive also worked on the Vp5000. Excellent high speed printer. My account ran 3 mil a month on 3 machines. Then there are the commercial printers. Roll fed, 1180 images a minute 3 up on 2 sides.
Oce has 4 levels of techs. Level 1 is really Imagistics. You probably wont work on any true Oce machines depending on your geographic area. Level 3 is wide format. Lev 4 is all high volume and a 24/7 enviornment. I was compensated well last year, approx 65 k but got burnt out.
Good luck with Oce....the best job I ever had.Comment
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I worked for Oce for 5 years as Senior Digital Field Engineer the job was great the equipment made by Oce was great the documentation and follow up was as good if not better than any other manufacture I have ever worked for. They are ISO9000 and they keep to it. Down side upper management layer them selfs from each other easy to pass the buck and you catch no hell. They the management will tell you the truth if you know whats going on other wise your on your own even in down sizing. Good luck help desk guys and team at Oce' (guys like Gary) are number one go for it.Comment
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The Im-4510,4511 are half breed sharps. They use a mixture of AR-M450 and M455 maintenance itemssigpicComment
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May Surprise you...
[quote=Techead42;24064]I'm coming back into the industry after about a six month hiatus as help desk/tech support (the desk job drove me insane) and have been hired to work on Oce products...I've worked on Toshiba, Sharp, Canon, Ricoh/Savin/Gestetner, Konica-Minolta, but never Oce...any thoughts on this line? How are they to service? How well do they stand up under normal customer wear and tear? (Read: abuse)
The original Oce machines are made in Sweden I believe very truck,digger,rugged and not like any Japanese models.
Feeders and paper trays and some paper paths are very much like Xerox High Volume Units made in the early 90,s Highly reliable
Xerografics are a mind flipper Uses transfer belt technology but works fine
Get ready for some heavy lifting to remove some of the vital units and some service intensive Maintnance but the pay-off is in reliability.
Now Some of the Lower volume Copiers are Japanese Models with the Oce Labels.
Good Luck!!!Comment
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OCE products
OCE bought Imagistics who 'became' itself from spinning off the office systems side of Pitney Bowes. OCE in is a wide format company. Now it has a presence in the copier market with the purchase of Imagistics. Imagistics and Pitney Bowes used major companies (Panasonic, Ricoh, Minolta, Konica/Minolta, Sharp, Brother etc...) to produce copier/fax equipment under their brand. They are moving toward only using one source for their copiers. OCE home is Netherlands. They manufacture their own wide format machines supplies and service parts. Read their history at oce.com - they have been around almost since the beginning! Their copiers are brand name boxes from various manufacturers, some good, some bad (who's your favorite?) Just can't say if the wide format stuff is any good, but they are a global company with a long history.
You decide!
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OCe
Help me to found service manual OCe 9400/TDS400Comment
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