Kip 7000 "Roll Not Found" messages

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22870
    #1

    Kip 7000 "Roll Not Found" messages

    This is actually the second time I've addressed this. The first time I used the Restore Disk to resurrect it. Initially it was "Condition 52: Bad file name or number, Error checking D:\MONPATH1\LOGDIR\\StatInfo\KIPUnattend.Dat, Current Routine: tmrUnattendStatus, ErrorPlace 23". This screen gave me a good scare, but never re-occurred after a re-boot.

    Kip 7000.jpg

    Today I got a suggestion to change the C:\ drive. I was prepared to jump through the same hoops again, instead I got "Your BIOS is not compatible with this Product Recovery CD." Additionally I could see the blue light on the DVD player shutting off intermittently.

    I put the original drive back in, and attempted the Restore, same result. As a last ditch effort I got to the Diagnostics folder and ran Factory Default. It was looking good for a while there. It completed the ghosting of the drive, and the setup procedure, but would not hold the IP, subnet, gateway, and DNS, even after several attempts. The Key Codes did hold this time. Trays #1 and #2 are now recognizing paper, but #3 & #4 still do not. It will print reports and test pages, but will not copy, and since it won't hold an IP it won't print.

    Personally I think the IPS main board is toast. That might explain some of these symptoms. Has anybody seen this wonderful Kip quirkyness?
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22870
      #2
      Re: Kip 7000 "Roll Not Found" messages

      I installed a new IPS today. It took me a little while to figure out that Kip needs to regenerate the key codes. Almost everything is back, except roll3 and roll4, which are now completely gone, not just "load paper". I'm assuming that the extra rolls are an option that must be enabled. Yes?
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1284
          #3
          Re: Kip 7000 "Roll Not Found" messages

          Have you got any of the previous back ups..."KBK", it's my understanding that when these are restored, all the & network settings and other settings are restored, possibly the keycodes too, but only if it's done correctly, I did a KIP course 2 years ago...and the instructor couldn't understand why the network settings weren't reloaded, it was only when I saw their software tech do it a different way,i realised that the instructor was doing it wrong.......
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22870
              #4
              Re: Kip 7000 "Roll Not Found" messages

              Thanks for your response.

              I do not have any backups, nor would I trust a backup if I had one. This IPS has been acting strangely since August. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • jdzr
                  Trusted Tech

                  100+ Posts
                  • Jan 2010
                  • 125
                  #5
                  Re: Kip 7000 "Roll Not Found" messages

                  Try going to keepitprinting.com. This a KIP info website. One of their guys should be able to give you positive info.

                    Comment

                    Previous template Next
                    Working...