Hp designjet 5500 smearing

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  • n25an
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1030
    #1

    [CQ] Hp designjet 5500 smearing

    HP DESIGNJET 5500 SMEARING

    you create a printjob
    you send it to the plotter
    the plotter sends out a printhead alignment chart
    with black smear across printhead alignment chart..
    colors are there but its as if someone painted black over it...
    printheads and ink cartridges replaced...
    i am thinking tubes...
    any help would be appreciated...
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too
    Tags: 5500, designjet, smearing, tubes
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22932
      #2
      Re: Hp designjet 5500 smearing

      Check the bottom side of the carriage to see if there is a buildup of ink. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Iowatech
          Not a service manager

          2,500+ Posts
          • Dec 2009
          • 3930
          #3
          Re: Hp designjet 5500 smearing

          Originally posted by n25an
          HP DESIGNJET 5500 SMEARING

          you create a printjob
          you send it to the plotter
          the plotter sends out a printhead alignment chart
          with black smear across printhead alignment chart..
          colors are there but its as if someone painted black over it...
          printheads and ink cartridges replaced...
          i am thinking tubes...
          any help would be appreciated...
          I agree with Cat, and also you may wish to take a close look at the maintenance unit to make sure it is not at its end of life.
          However, I have a favor to ask of you. Could you please make your request in the HP forum (http://www.copytechnet.com/forums/hp/) ? You will find many more people familiar with HP products there.
          If you could do that, thank you.

            Comment

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