OKI ES7131 mono printer missing part of page

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  • tbsl
    Technician
    • Oct 2014
    • 16
    #1

    [CQ] OKI ES7131 mono printer missing part of page

    Hi

    Have a weird one where the printer only prints about a 6th of the page. Have attached the issue.

    Have replaced drum,works ok for a while and then begins printing part of the page only

    Any ideas?

    Steve
    Attached Files
    Tags: drum, page, part, printer
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: OKI ES7131 mono printer missing part of page

      Originally posted by tbsl
      Hi Have a weird one where the printer only prints about a 6th of the page. Have attached the issue.
      Have replaced drum,works ok for a while and then begins printing part of the page only
      Any ideas?
      Steve
      ok well lack of info doesn't help
      operating system?
      copy and print?
      what have you done? besides drum
      are paper properties set correct?
      are you a tech?
      do you have the manuals?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22699
          #3
          Re: OKI ES7131 mono printer missing part of page

          What paper size is displayed?
          Is that same paper size loaded?
          What is the size of the electronic image being sent?
          What enlargement/reduction setting in the driver properties?
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • avio2
              Trusted Tech

              100+ Posts
              • Jul 2010
              • 150
              #4
              Re: OKI ES7131 mono printer missing part of page

              control flat cable led head try to remove it and put it back

                Comment

                • tbsl
                  Technician
                  • Oct 2014
                  • 16
                  #5
                  Re: OKI ES7131 mono printer missing part of page

                  thanks for the responses. we have changed the drum but now we have blank copies. we have removed the drum and reseated the cable as per earlier reply

                  Any ideas?

                    Comment

                    • richs
                      Trusted Tech

                      100+ Posts
                      • Nov 2008
                      • 226
                      #6
                      Re: OKI ES7131 mono printer missing part of page

                      Originally posted by tbsl
                      thanks for the responses. we have changed the drum but now we have blank copies. we have removed the drum and reseated the cable as per earlier reply

                      Any ideas?
                      Only ever had blank prints twice on this printer engine and it has been the LED array not in the proper postion.Make sure the LED array is moving to its proper position when the covers are closed.

                        Comment

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