OKI c9300 Paper thickness adjustment

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  • jestera
    • Jun 2025

    #1

    OKI c9300 Paper thickness adjustment

    Am trying to fix one of these for a friend. OKI are not a speciality of mine so have hit a stumbling block. Prints have been coming out occasionally unfused. Have tested the fuser unit and voltages and temperature within ranges. Checked paper thickness values and they are slightly out, enough to make it think its printing on thicker stock. Have tried adjusting the lever manually but that knocks it out more. I have looked through SM and it has a procedure for setting paper thickness values using transparency sheets. It mentions using an OKI utility adjustmm.exe which I can't find any reference to anywhere except for in the SM. Have the transparencies but no way of getting it to reset the values. Anyone advise on this. A colleague has said that that the Xerox 7300 does all of this via the control panel, but its different on these. Any help appreciated.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    Let's back up just a little bit.

    Is the user setting the appropriate media type on the machine panel, and in the print driver? By far, this is the most common cause for poorly fused copies.

    Okidata does something unique in their fusers. At the conclusion of the print cycle the fuser motor reverses to release fixing pressure. When it begins the print cycle it also reverses to apply fixing pressure. Ideally, the motor would reverse (1) full rotation, 360 degrees. Sometimes the fuser motor reverses ~380 degrees, just a little too far, so there is no fixing pressure.

    There is a simple solution to this problem. Remove the top cover from the fuser, Manually drive the fuser in reverse to engage the fixing pressure. Then remove the two stage gear that drives the fixing pressure engagement, so that it will forever stay engaged. Reinstall the top cover.

    For jam removal you'll still have the two levers to release fixing pressure. There are no negative side effects.

    The paper thickness sensor does not provide any compensation for paper thickness. It does not change fixing temperature. Only changing the media settings in the printers panel, and in the print driver will you get compensation for heavy paper. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • jestera

      #3
      Thanks very much for the advice! You're suggestion seems to have done the trick. Just out of interest does the paper thickness sensor value just determine the speed at which it passes through the fuser only?

      Comment

      • tmaged
        Owner/Service Manager

        Site Contributor
        1,000+ Posts
        • Oct 2008
        • 1870

        #4
        Blackcat was dead on for the Fuser fix. I've done it many times. I believe changing the media type slows the machine down, which does the same thing as bumping the fuser temp up. Only it doesn't use as much energy.
        Hope that helps !
        -Tony
        www.dtios.com
        Become a fan on Facebook

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22999

          #5
          Tmaged is correct. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • tech1569
            Senior Field Technician
            • Oct 2006
            • 71

            #6
            Just in case you need reference material.


            Oki C9000 and C9300 Service Manual

            RapidShare: Easy Filehosting

            Comment

            • clcokwork67

              #7
              Originally posted by tech1569
              Just in case you need reference material.


              Oki C9000 and C9300 Service Manual

              RapidShare: Easy Filehosting
              you are quite possibly a lifesaver or at least a stress saver - thanks for download link

              Comment

              • vlad_robas
                Trusted Tech
                100+ Posts
                • Oct 2006
                • 225

                #8
                i just got a C7300 and since there aren't to many post's about this printer i will try askyng here if there are any compatibilities betwen drum's on other manufacturer and if their life can be reseted?
                i bought it second hand and it has about 38k color and 14k mono

                Comment

                • tmaged
                  Owner/Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Oct 2008
                  • 1870

                  #9
                  Originally posted by vlad_robas
                  i just got a C7300 and since there aren't to many post's about this printer i will try askyng here if there are any compatibilities betwen drum's on other manufacturer and if their life can be reseted?
                  As far as I know there are no other compatible drum. As far as resetting the life, it can be done. There is a small fuse that resets the counters when a new drum is installed. It passes current, reset the counter & then pops. We made one with an old drum unit & an fuse soldered in line to do some trouble shooting & reset the one in our shop.
                  Hope that helps !
                  -Tony
                  www.dtios.com
                  Become a fan on Facebook

                  Comment

                  • minuteman31

                    #10
                    Re: OKI c9300 Paper thickness adjustment

                    I recently Aquired an OKI c9800 from a printing company I bought and am having trouble printing envelopes, the quality of the print looks good and they are feeding fine but the envelopes are getting smashed when traveling through the fuser and is showing the flap and all the fold marks as an emboss on the front of the envelopes, I have tried everything to get rid of this, iv tried putting paper in the envelopes, iv tried slowing the printer down, speeding it up, nothing helps.
                    is there a way to adjust the pressure of the fuser

                    please help



                    Thank you in advance

                    Comment

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