image issues

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  • Brandon
    Technician

    50+ Posts
    • Jun 2019
    • 72
    #1

    image issues

    Good morning

    I have an Olivetti d-Copia 5200MF that is smudging / smearing the text/image in certain places , i have tried another drum unit and developer unit but has made no difference see attached sample
    Attached Files
    Tags: attached, developer, drum, made, unit
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1318
      #2
      Re: image issues

      check how many pages have the drum, blade, in case replace. Clean the surface of the magnetic roller with a dry cloth.

        Comment

        • Brandon
          Technician

          50+ Posts
          • Jun 2019
          • 72
          #3
          Re: image issues

          Originally posted by GIUBOSS
          check how many pages have the drum, blade, in case replace. Clean the surface of the magnetic roller with a dry cloth.

          I have swopped drum and developer units with another machine to check and the fault doesn't move over with the drum and developer unit to the other machine is stays on the machine even with a different drum unit and developer unit

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22599
              #4
              Re: image issues

              Have you determined yet whether this is an ADF issue or a printer issue?

              Common on Toshiba document feeders: You can get a blur line ~50mm from the trailing edge of the original. Very difficult to resolve with mechanical adjustments. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Brandon
                  Technician

                  50+ Posts
                  • Jun 2019
                  • 72
                  #5
                  Re: image issues

                  Hi All

                  thank you for all the input received , i have sorted the issue out

                  the problem was on the transfer roller , the holder and spring was broken and missing on the one side replace the holders and springs and issue sorted

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22599
                      #6
                      Re: image issues

                      Congratulations on your success. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

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