I have a M608 that was calling for a fuser maint kit. We received one that would not heat up, so ordered a replacement. This one will heat up, but will not fuse toner to paper. Image looks pristine, but toner rubs off with finger. We are all KM techs thrown into HP repairs with limited access to manuals and TS guides..Our printer support group has no clue and says get dc power supple and main board.."that might work"..any ideas from actual HP folks? TIA, E
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Re: HP M608 will not fuse toner
Is pressure being applied to the fuser rollers? Any special media? What media settings are you currently using? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: HP M608 will not fuse toner
From the manual...
1. Reprint the document.
2. Check the paper type in the paper
tray and adjust the printer settings to
match. If necessary, select a heavier
paper type.
3. Enterprise models only: From the
printer control panel, go to the Edgeto-
Edge menu and then select
Normal. Reprint the document.
4. Enterprise models only: From the
printer control panel, select Auto
Include Margins and then reprint the
document.
5. If the problem persists, go to
support.hp.com."Enjoy every sandwich."
-- Warren ZevonComment
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