OCE 9400 Roll Empty Error with Full Paper

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  • jdichter
    Technician
    • Oct 2010
    • 18

    #1

    OCE 9400 Roll Empty Error with Full Paper

    Hey everyone,

    Just a long shot but I have a 9400 scanner and plotter. When I try to print to roll 2 it starts feeding and then tells me the roll is empty. This is after I've inserted a full roll of media. Roll 1 works perfectly. Any suggestions?
  • leo
    Technician

    50+ Posts
    • Jun 2008
    • 64

    #2
    u have an defect paper roll holder shaft wheel. white plastic wheel in left back corner.
    there are 4 of them holding the paper-roll shaft in place.
    this wheel shuldnot turn like the other 3 there are a spacer holding it stuck.

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    • goldy

      #3
      Oce 9400

      Originally posted by jdichter
      Hey everyone,

      Just a long shot but I have a 9400 scanner and plotter. When I try to print to roll 2 it starts feeding and then tells me the roll is empty. This is after I've inserted a full roll of media. Roll 1 works perfectly. Any suggestions?
      Hi
      Was the roll support roller the cause of your problem? What did you do to fix roll empty fault?

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