Ricoh MP C2051 unfused copies

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 346

    #1

    [Misc] Ricoh MP C2051 unfused copies

    Ricoh MP C2051

    getting unfused copies randomly. Sometime it works for 2 days fine.

    Have replaced the fuser.

    please find the attached and advise.
    Attached Files
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Re: Ricoh MP C2051 unfused copies

    Originally posted by mearmi
    Ricoh MP C2051

    getting unfused copies randomly. Sometime it works for 2 days fine.

    Have replaced the fuser.

    please find the attached and advise.
    Was it a new fusing assy or rebuilt?
    If rebuilt check the discharge brush....if new try firmware

    Comment

    • mearmi
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2010
      • 346

      #3
      Re: Ricoh MP C2051 unfused copies

      Originally posted by Oze
      Was it a new fusing assy or rebuilt?
      If rebuilt check the discharge brush....if new try firmware
      Thanks for your response.

      fuser is brand new

      i m new to Ricoh Copiers. How to update the firmware for this model? Thanks a lot

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37052

        #4
        Re: Ricoh MP C2051 unfused copies

        Check the pressure spring assembly on the side that is not fusing. Also check the pressure release arm on that side is not loose/broken/missing.

        Comment

        • Jessetech
          Technician
          • Mar 2014
          • 38

          #5
          Re: Ricoh MP C2051 unfused copies

          Check gap on fuser do you see light also does it do it with different bond

          Comment

          • mearmi
            Trusted Tech

            Site Contributor
            250+ Posts
            • Oct 2010
            • 346

            #6
            Re: Ricoh MP C2051 unfused copies

            Originally posted by Oze
            Was it a new fusing assy or rebuilt?
            If rebuilt check the discharge brush....if new try firmware
            Thanks

            Fuser is brand new. On both Fusers getting same problem

            New to Ricoh

            how to upgrade the firmware?

            thanks and regards

            Comment

            • Chrief
              Technician
              • Oct 2014
              • 30

              #7
              Re: Ricoh MP C2051 unfused copies

              Stop copy midway through process and isolate if its from fuser.
              Also check if it applies to both mono and color.

              Comment

              • sandmanmac
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Feb 2009
                • 3973

                #8
                Re: Ricoh MP C2051 unfused copies

                Originally posted by Chrief
                Stop copy midway through process and isolate if its from fuser.
                It's a pretty safe bet that anything stopped before the fuser will be unfused

                Comment

                • Iowatech
                  Not a service manager

                  2,500+ Posts
                  • Dec 2009
                  • 3930

                  #9
                  Re: Ricoh MP C2051 unfused copies

                  Originally posted by mearmi

                  how to upgrade the firmware?
                  The firmware upgrade is a rather involved process that would be best left to a trained tech. If done incorrectly it can cause your machine to become a rather unique door stop. It would be better to eliminate all possible physical defects before trying that.
                  For example, are you using Ricoh toner? After market toner sometimes will cause this, but not always.
                  Thick paper can cause the problem you have described too, if the machine is not properly set up for it.
                  (Also, incorrectly labeled paper will cause this as well, a fact that causes me a great deal of irritation.)

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22973

                    #10
                    Re: Ricoh MP C2051 unfused copies

                    Originally posted by Iowatech
                    ... It would be better to eliminate all possible physical defects before trying that.
                    For example, are you using Ricoh toner? After market toner sometimes will cause this, but not always.
                    Thick paper can cause the problem you have described too, if the machine is not properly set up for it.
                    (Also, incorrectly labeled paper will cause this as well, a fact that causes me a great deal of irritation.)
                    That was my first question: Are the correct media types being selected? =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Klydon
                      Trusted Tech

                      100+ Posts
                      • Mar 2009
                      • 242

                      #11
                      Re: Ricoh MP C2051 unfused copies

                      Just going by his picture, it looks like the middle is what is having issues being fused, not the edges, so that sort of rules out the springs to a point. (Usually one side or the other is not fused when that is the case).

                      Could check fusing temps for the middle and maybe pop that up a few degrees to see what happens. I assume the machine is using the correct media setting (thick paper if thick paper is being used, etc).

                      You could also run the paper through short edge feed and see what it looks like. (The one shown I am pretty sure is long edge feed).

                      Comment

                      • mearmi
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Oct 2010
                        • 346

                        #12
                        Re: Ricoh MP C2051 unfused copies

                        Ricoh MP C2051

                        getting unfused copies randomly. Sometime it works for 2 days fine.

                        Have replaced the New Fuser. tried on Thick 100 gsm and Normal 80 gsm.

                        please find the attached and advise.
                        Attached Files

                        Comment

                        • hillbilly
                          Junior Member
                          • Mar 2011
                          • 7

                          #13
                          Re: Ricoh MP C2051 unfused copies

                          Had this issue, was advised by Ricoh to change the following settings worked for me

                          SP 1-105-003: default 131, new 145;
                          SP 1-105-004: default 95, new 100;
                          SP 1-105-007: default 136, new 150;
                          SP 1-105-008: default 95, new 100

                          Comment

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