Anyone know why we can't get scan to SMB Folder to work on the MAC ? It is SMB Compliant and we set up a shared SMB Folder.
Thanks
Kelly
Thanks
Kelly
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
I don't know too much about Ricoh's, but I imagine this MFP doesn't support the SMBX protocol that the Mac OS has been using since 10.7. SMBX supports SMB v2 so if the MFP supports that then all should be good. That being said hopefully Apple hasn't changed things yet again with the SMB protocol.
You may need to try FTP:
::: Lion FTPD Enable :::
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
There was a custom firmware released for OS X 10.7 & 10.8. You might need to install check the version of NCS on the MP C4500. This is a different custom firmware than the one for Windows 8 and server 2012. This one has a later release date so it may also work with Windows 8 and Server 2012.
B222_NCS_v5.20_LRC0355 Temporary SMB function (Scan and Fax) Problem regarding MacOS X 10.7 & 10.8 problemComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
The latest MAC OS do not support SMB scanning. Neither Ricoh or Apple have fixed that issue.Comment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
Actually the latest has smb complaintComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
Also be sure that if you are using a host name to scan to, that the Mac's host name is no more tHan 15 characters.
I forgot what it is for Windows, other than it's greater than 15.
If the Mac has its IP address assigned by DHCP, you may be forced to use the host name.
If if the address is static, use the IP address.“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
i tried for months, but the easiest way is scan to FTP, its very easy to setup, the only thing you have to do is to enable the FTP SERVICE on the MAC, with one of the enabling tools, then you can create a new user for the scans, or use the current user, i experienced that if you try to scan in a folder it doesn't work, even if the folder is shared in the network, but if you scan to the users Home folder it works without problems!!Memento Audere SemperComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
To setup the MPC, try the following, after enabling the FTP SERVICE on the MAC:
- go to the scan settings on the MPC
- go to insert destination manually
- press FTP (default is SMB)
- SERVERNAME : mac's IP ADRESS
-PATH: insert NOTHING here
-USER: mac username
-PASSWORD: users password
thats all!Memento Audere SemperComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
There is a way to get scan to folder to work on OS X Yosemite and El Capitan, but not for the MPC4500 as that model is too old.
It involves disabling SMB signing on OS X via the terminal and increasing the SMB authentication level on the MFD via telnet.
But generally it's far easier to configure and use Scan to FTP as mentioned above, and that will work with the MPC4500 to.- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
Cipher is correct on the MPC4500. You have to edit the registry and disable SMB security vie terminal commands. Same with enabling FTP. However the mpc4500 WILL NOT WORK WITH sMB ON mac O/S Yosemite and up. FTP is crazy simple - but NOT secure.Comment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
Thanks for that information
This is for a client who just uses it in his home office just HimComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
Does the MPC4501 have the same problems?
Thanks!
KComment
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Re: Scan to Folder Mac OS 10.11 Using MPC4500
From the text file that comes with the firmware I mentioned earlier:The following SMB-based GW functions will work with OS X 10.7 & 10.8 with these firmware.
- Scan to SMB
- Fax Folder Transmission (SMB only)
- Fax Forwarding (SMB only)
Cause:
Mac OS X 10.7 doesn't respond to the SMB command "SMB_COM_OPEN_ANDX(0x2d)". This is used by our devices to write files to destinations. Instead Mac OS X 10.7 requires that we use the SMB command "SMB_COM_NT_CREATE_ANDX" instead.
Limitation:
- The username and password that will be used to access a Mac OS X 10.7 destination will need to be input manually at the operation panel before browsing to that destination. The limitation will not apply to earlier versions of Mac OS X.
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