Aficio MPC 3000 Still new toner can't detect

[tamboknon]

Good day Sirs, I already replaced the toner pump cyan and yellow but still the machine can't detect the new toner or still can't supply to the developer. TIA

[slimslob]

Re: Aficio MPC 3000 Still new toner can't detect

Set SP 3045 to 1. If the machine then works properly, either the RFID chip on the back of the toner cartridge is bad or the RFID board in the back of the machine is bad.

[tamboknon]

Re: Aficio MPC 3000 Still new toner can't detect

I already do change it to 1 and error occurred. TIA

[Zeldaman]

[tamboknon]

Re: Aficio MPC 3000 Still new toner can't detect

Hi Sir, It's automatic that you also include the hose in replacing the pump because it is attached with the pump when you purchase it Sir. TIA

[Phil Walling]

Re: Aficio MPC 3000 Still new toner can't detect

Couple of things to try.

Remove the ITB and all the PCU's Spread some paper under the pumps.

Go into service mode. Copy SP. Enter MODE and look for output mode.

With the door tripped turn on the toner supply motor then scroll down and turn on the offending toner pump. see if any toner is fed through the pump. You may have to do this a couple of times. I have had air blocks in the pipes in the past. If you are getting toner through the pump then replace everything and do a force add toner.

If your not getting anything through the pump in this manner just check that the wiring on the pump connector isn't damaged, ive had an engineer trap the wire when replacing the ITB.

And one thing that RICOH support recommended doing was doing a memory clear. This is a bit extreme though, although it has worked for us on a couple of occasions.

Also as previously mentioned check then toner end sensor at the back of the machine. I've had these fail in the past too.

Hope that's of some use.


Phil

[Iowatech]

Re: Aficio MPC 3000 Still new toner can't detect

Just curious if you are using original Ricoh toner or some other brand.
Also, if you can do it without making a big mess, take the offending toner cartridge out of the machine and tilt it back and forth gently. If you can't feel the toner flowing from one end of the cartridge to the other, it's likely that it either got baked to a crisp in the hot summer sun sometime, or someone has emptied the toner out of the cartridge before you got it.
Well, that's the best I can come up with based on the information shared. Sorry if that was a waste of time.

[tutuklu_8]

Re: Aficio MPC 3000 Still new toner can't detect

Clean to toner sensor.
My mpc 3500 have this fail.
Check status menu. Toner status.

[copier tech]

Re: Aficio MPC 3000 Still new toner can't detect

What is the exact message you are getting, is the machine saying "toner not set" or "toner depleted/empty" ?

[tufbnme]

Re: Aficio MPC 3000 Still new toner can't detect

I never replace the hose, just the pump. Done in 5 minutes instead of 30. I have never had an issue doing this.

[slimslob]

Re: Aficio MPC 3000 Still new toner can't detect

I never replace the hose, just the pump. Done in 5 minutes instead of 30. I have never had an issue doing this.

The rest of us have.

[tamboknon]

Re: Aficio MPC 3000 Still new toner can't detect

Good day Sir copier tech, the machine display no toner.TIA

[tufbnme]

Re: Aficio MPC 3000 Still new toner can't detect

The rest of us have.

Hmmm

[banginbishop]

Re: Aficio MPC 3000 Still new toner can't detect

Same here ref pipes. I fit the pump only & 99.99999% it works ok. Odd occasion I've disconnected the pipe & blew it out.

[maikel safwt]

Re: Aficio MPC 3000 Still new toner can't detect

There is 2 cases in this problem
1-if installing a new toner and the machine appear please "insert" the print cartridge and the old one was working good the problem here in the cartridge ship you can change the ship from the old one or in the RFID board
2-if installing a new toner and the machine appear please " replace" the print cartridge after trying to load the toner the problem here in toner pump + toner tube you can try to force toner supplying or checking it by the "output check" if you did this and there is no toner supplying it may be toner problem the problem in mpc3000 you can't see the driving unit and the tube starting position when it working the advantage in mp c3500/4500 you can see it and pull out the tube starting point when the machine try to load the toner and see if the toner come out from the toner cartridge or not

many thanks