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  • Orion2010
    Trusted Tech
    • Jun 2015
    • 176

    #1

    error

    IMG-20160822-WA0000.jpgI replace toner but now show this error
  • sturmtrooper
    Copier Combobulator

    500+ Posts
    • May 2016
    • 587

    #2
    Re: error

    Make sure the toner is making it into the development unit. Just had to swap development units on a 4002 because the machine snapped the drive gear off the development mixing augur. No toner in, no toner out!

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: error

      Make sure you haven't left any caps from the old toner bottle inside the machine, and check that the toner hopper handle hasn't broken or come loose.

      Otherwise, you will be looking at a new dev unit and fresh dev.

      Comment

      • Oze
        Ricoh Fanboy

        1,000+ Posts
        • Jul 2008
        • 1663

        #4
        Re: error

        Are you a tech or an end user?
        I had one of these with the same fault a couple of weeks ago and it turned out to be the ID sensor.
        Changed the sensor,added toner to the dev ,ran a few sky shots and they're back in business.
        That was on an MP5002.
        If it's one of the smaller B/W then +1 for what Ruben said.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37365

          #5
          Re: error

          You failed to supply the machine model. This is very important since the cure can vary by machine.

          Comment

          • tufbnme
            Trusted Tech

            250+ Posts
            • Feb 2008
            • 493

            #6
            Re: error

            What ever happened to diagnostics?

            Comment

            • Oze
              Ricoh Fanboy

              1,000+ Posts
              • Jul 2008
              • 1663

              #7
              Re: error

              Originally posted by tufbnme
              What ever happened to diagnostics?
              I had to edit my original solution for him coz I was totally calling end user....still my sneaking suspicion btw

              Comment

              • Polarbear
                Service Manager

                1,000+ Posts
                • Feb 2012
                • 1070

                #8
                Re: error

                Originally posted by sturmtrooper
                Make sure the toner is making it into the development unit. Just had to swap development units on a 4002 because the machine snapped the drive gear off the development mixing augur. No toner in, no toner out!
                +1 on the toner auger - similar symptom on an MPC recently - turned out to be toner auger broken clean off drive gear.
                Press the GREEN button!!

                Comment

                • sturmtrooper
                  Copier Combobulator

                  500+ Posts
                  • May 2016
                  • 587

                  #9
                  Re: error

                  Originally posted by Polarbear
                  +1 on the toner auger - similar symptom on an MPC recently - turned out to be toner auger broken clean off drive gear.
                  Same week I had a 2851 that had worn out the development roller gears so badly they wouldn't turn the gears on the development augurs. Same problem and same result, no toner in, no toner out.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37365

                    #10
                    Re: error

                    Still waiting for the model so we don't keep barking up the wrong tree.

                    Comment

                    • keithxxiii
                      Just a tech

                      250+ Posts
                      • Nov 2014
                      • 468

                      #11
                      Re: error

                      this happens for Black and White MPFs,

                      the bottle chuck is closed that is why toner is not loaded on the development unit.

                      Capture.JPG

                      and there you go!
                      Aye! Cut the crap

                      Comment

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