MP 4001 SC995 ERROR

[Stetner]

Re: MP 4001 SC995 ERROR

Are you sure you have the right Controller Board? D0925724 is for the MP 4001 and D0925714 is for the MP 5001. The boards are not interchangeable and eBay is no guarantee that you got the right PCB. SC995 will not clear if it is the wrong board.

I do appreciate any help....The only number I can find on the original board is D0925103B & the same number on replacement is 0855300J Every component and chip on both boards is identical

[Stetner]

Re: MP 4001 SC995 ERROR

RAM from old board should be moved to the new board

Yes I moved all components from old board to replacement board. The Ethernet port works now, so at least that part is fixed lol

[logrady2331]

Re: MP 4001 SC995 ERROR

SC995 means the controller is not the right one. This series is a little complicated on which boards fit what, but I've seen it a ton. Wrong controller.

[tnelson]

Re: MP 4001 SC995 ERROR

i agree, betting its not the correct controller. if the part# isn't D092-5724 you've got the wrong one! nothing you do will change the 995 code.

[Stetner]

Re: MP 4001 SC995 ERROR

IMG_20161121_135511167.jpg[QUOTE=tnelson;541135]i agree, betting its not the correct controller. if the part# isn't D092-5724 you've got the wrong one! nothing you do will change the 995 code.[/QUOTE



Thanks again guys for the input....if it is the wrong board how do you tell? Neither of the boards have that part# anywhere on them.
Here is a picture of both...Original on the left, replacement on the right.

[Stetner]

Re: MP 4001 SC995 ERROR

We have been assuming for some time that the ethernet port on this machine fell victim to a surge of some type....but is it
possible that network function got disabled somehow in the settings? Maybe there's nothing wrong with the board?
I have looked all through the service menu but have yet to find anything like that.

[davel]

Re: MP 4001 SC995 ERROR

Look again at your pics, different numbers on boards, different numbers on chip at top of board. You have the wrong board.

[Elmo]

Re: MP 4001 SC995 ERROR

It is more likely the nic has been damaged removing the network cable have a close look at both nic compare them
in sp mode 5895 or around that area ( Device Setting you can turn off or on the nic and usb
Did u buy the machine second hand ? did the network function work when you bought it? did you see it working ?

[TonerMunkeh]

Re: MP 4001 SC995 ERROR

Check SP5985. NIC should be set to 1. Check User Tools / System Settings / Interface Settings / IEEE802-x Authentication for Ethernet isn't active. This is with the old controller in and the NVrams and RAM dimms back on it. Run an NCS memory clear if that doesn't work, NOT a clear all.

[Mark Bbb]

Re: MP 4001 SC995 ERROR

The fact remains, your not a technician at all!
Although 'technician' is written under your "name"...

[Polarbear]

Re: MP 4001 SC995 ERROR

Look again at your pics, different numbers on boards, different numbers on chip at top of board. You have the wrong board.

+1

The D0925xx is on the left and D0855xx on the right - NOT the same board.
Even though the components may be the same, the firmware on the board dictates what goes and what does not.

If you look at the top right of each board there is a chip with a sticker on it - there is a number, then a ":" colon and another number. The second number is the CPM that the board supports.

The board on the left, is 40/50 and the one on the right 28/33. This will NOT work.

[Stetner]

Re: MP 4001 SC995 ERROR

The fact remains, your not a technician at all!
Although 'technician' is written under your "name"...

First off, this site labels all users as "Technician" by default, Second why do you feel the need to post useless garbage?
You want to measure? fine...who do you think you are? I am a master Electrician with over 20yrs experience in
industrial automation, petro chemical, heavy Commercial and project management. I also do IT for the company I
currently work for. Because I don't work on copy machines for a living you find it necessary to insult me?
Why don't you crawl back under your rock and let the adults talk for awhile?

[Stetner]

Re: MP 4001 SC995 ERROR

+1

The D0925xx is on the left and D0855xx on the right - NOT the same board.
Even though the components may be the same, the firmware on the board dictates what goes and what does not.

If you look at the top right of each board there is a chip with a sticker on it - there is a number, then a ":" colon and another number. The second number is the CPM that the board supports.

The board on the left, is 40/50 and the one on the right 28/33. This will NOT work.

Thank you so much for your help, I will contact the seller and see if he has the correct board for our copier. Thanks to all that have posted here, I value your input.

[Stetner]

Re: MP 4001 SC995 ERROR

It is more likely the nic has been damaged removing the network cable have a close look at both nic compare them
in sp mode 5895 or around that area ( Device Setting you can turn off or on the nic and usb
Did u buy the machine second hand ? did the network function work when you bought it? did you see it working ?

The nic is good, no damage (good idea though, I have seen that before) The machine was here when I hired on, so I don't know it's history.
The Owner was using it connected to his PC via the USB cable, He mentioned that it would not connect to the network. After he moved to
a new office it has just been collecting dust and I finally started messing with it to see if it could be fixed.

[Stetner]

Re: MP 4001 SC995 ERROR

Check SP5985. NIC should be set to 1. Check User Tools / System Settings / Interface Settings / IEEE802-x Authentication for Ethernet isn't active. This is with the old controller in and the NVrams and RAM dimms back on it. Run an NCS memory clear if that doesn't work, NOT a clear all.

Been messing with network setting this morning, NIC was set to 1, did not find an option for IEEE802.x
I did effect a change of some kind while messing with it...before the green light on the NIC would steady blink on and off now just the amber light is on steady. Hmmm.
I will keep trying different settings to see if I can get it to work.