Ricoh 830dn magenta problem

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  • kotsitos
    Technician
    • Jul 2014
    • 20

    #1

    Ricoh 830dn magenta problem

    Hi,
    i have a ricoh 830dn and after i installed new developer after some printouts it started to supply magenta in the developer unit every time i had to print with result to lost a lot of toner. Does anybody know why its doing this?
    Thank you.
  • Polarbear
    Service Manager

    1,000+ Posts
    • Feb 2012
    • 1070

    #2
    Re: Ricoh 830dn magenta problem

    Did you take the PCDU appart to drain the old dev?

    Are you sure everything went back as before? Sounds to me like there is no BIAS on the mag roller and therefore the dev is taken up on the drum and deposited on the pages (if I understand your explanation correctly.)
    Press the GREEN button!!

    Comment

    • kotsitos
      Technician
      • Jul 2014
      • 20

      #3
      Re: Ricoh 830dn magenta problem

      Originally posted by Polarbear
      Did you take the PCDU appart to drain the old dev?

      Are you sure everything went back as before? Sounds to me like there is no BIAS on the mag roller and therefore the dev is taken up on the drum and deposited on the pages (if I understand your explanation correctly.)
      First of all thanx for your quick reply.
      I dont have any problem with the printouts. I cleaned everything before i install the new devloper. The problem is that before i print it keeps loading toner(magenta), every time i print, its loading for 40 sec, then stops, then when a new printout has sent it starts loading toner again. i dont understand which value wants to get in order to stop doing that....
      also the toner in the magenta bottle is lower which means that it goes toner to the dev unit. also the vt value is changed every time is loading toner, another prove that the toner goes into the dev unit. the printout is not dirty with magenta toner.
      Last edited by kotsitos; 11-22-2016, 03:43 PM.

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      • kotsitos
        Technician
        • Jul 2014
        • 20

        #4
        Re: Ricoh 830dn magenta problem

        The problem is that i am loosing more toner than I should and the developer starts to overtone....for example 100gr magenta toner lost from cartridge after 4 A4 printouts...its crazy...!

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          Re: Ricoh 830dn magenta problem

          You'll need to replace the entire PCDU to sort this, it doesn't sound like the machine initialised the new developer properly and it's gotten confused. Is the developer proper stuff?
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • kotsitos
            Technician
            • Jul 2014
            • 20

            #6
            Re: Ricoh 830dn magenta problem

            Originally posted by TonerMunkeh
            You'll need to replace the entire PCDU to sort this, it doesn't sound like the machine initialised the new developer properly and it's gotten confused. Is the developer proper stuff?
            why do i have to change the whole unit?.....the printer is like 4 months old.....is it possible nvram needs to be reset?

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1771

              #7
              Re: Ricoh 830dn magenta problem

              Originally posted by kotsitos
              why do i have to change the whole unit?.....the printer is like 4 months old.....is it possible nvram needs to be reset?
              Anything is possible, but no, don't reset the nvram.

              Comment

              • TonerMunkeh
                Professional Moron

                2,500+ Posts
                • Apr 2008
                • 3865

                #8
                Re: Ricoh 830dn magenta problem

                These machines are designed to have the complete PCDU replaced, not split apart and rebuilt. I know they share heritage with the MPC5502, but you will save yourself a lot of heartache if you just fit the parts as it's designed to take them. Again, are you using original developer?
                It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                Hit it.

                Comment

                • kotsitos
                  Technician
                  • Jul 2014
                  • 20

                  #9
                  Re: Ricoh 830dn magenta problem

                  yes i am using original developer. what are the reasons when printer loads toner?it needs to reach vt value when init, right?

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8176

                    #10
                    Re: Ricoh 830dn magenta problem

                    When you replaced the developer did you change the new unit SP setting just for the developer BEFORE you replaced it or did you init the magenta dev unit?
                    It is important you follow the correct procudure as per the service manual when you just replace dev & not drum.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • kotsitos
                      Technician
                      • Jul 2014
                      • 20

                      #11
                      Re: Ricoh 830dn magenta problem

                      Originally posted by copier tech
                      When you replaced the developer did you change the new unit SP setting just for the developer BEFORE you replaced it or did you init the magenta dev unit?
                      It is important you follow the correct procudure as per the service manual when you just replace dev & not drum.
                      I just init the dev unit.
                      If I understand what you are saying, I had to follow the procedure of replacing a new PCDU? The unit is new, I just change the developer powder.

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8176

                        #12
                        Re: Ricoh 830dn magenta problem

                        Originally posted by kotsitos
                        I just init the dev unit.
                        If I understand what you are saying, I had to follow the procedure of replacing a new PCDU? The unit is new, I just change the developer powder.

                        From the service manual:

                        Before replacing the developer.


                        1. Execute the drum phase adjustment with SP1902-001 twice

                        2. Set SP 3902-008 (magenta) to "1" & power off machine.

                        3. Replace developer.

                        4. Turn the machine power on. The machine initializes the developer and resets the PM counter for the
                        developer. (For details of the developer initialization result, see p.577 "Developer Initialization
                        Result".

                        8. Do the ACC procedure.
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

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