MP C4501 - Add Toner then SC364

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  • Stormhammer
    Trusted Tech

    100+ Posts
    • Mar 2016
    • 150

    #1

    [Error Code] MP C4501 - Add Toner then SC364

    I recently replaced the whole black PCDU and checked procon results which were good. I previously replaced the black toner pump when the machine first started acting up with an add toner message. Must have a loose harness or something. Anyone seen this before?
  • bob marley
    Service Manager

    1,000+ Posts
    • Jan 2012
    • 1339

    #2
    Re: MP C4501 - Add Toner then SC364

    sc 364 is TD sensor error ( K )
    Live for yourself and you will live in vain. Live for others, and you will live again

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    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1095

      #3
      Re: MP C4501 - Add Toner then SC364

      Is there a seal covering toner entry.

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37379

        #4
        Re: MP C4501 - Add Toner then SC364

        Did you replace both the toner pump and the toner tube? Did you use a new or used pump?

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        • Stormhammer
          Trusted Tech

          100+ Posts
          • Mar 2016
          • 150

          #5
          Re: MP C4501 - Add Toner then SC364

          Originally posted by slimslob
          Did you replace both the toner pump and the toner tube? Did you use a new or used pump?
          An excellent question. When it comes to this model of machine I always do both brand new. The pumps in these machines seem unreliable after awhile and I think I would be shooting myself by putting a recon K pump in the machine. The low threshold voltage is set properly at it's default of .5 of a volt. I'm wondering if the engine board is no good at this point but you'd think there was other indicators.

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          • ss12
            Trusted Tech

            250+ Posts
            • Jul 2008
            • 289

            #6
            Re: MP C4501 - Add Toner then SC364

            May be worth checking the Dev clutch as well

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