Ricoh colour proc 651 line problem

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  • pythonas
    Technician
    • Dec 2015
    • 14

    #1

    Ricoh colour proc 651 line problem

    Hi to everyone,i have a problem with a ricoh pro c651 copier and i want some help please..i have a horizontal white line on my colour copies(at the same exactly place) but not on the black and whites.Yellow,magenta,cyan has the same white line,the black is ok.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37381

    #2
    Re: Ricoh colour proc 651 line problem

    What, if anything have you tried?

    Comment

    • floody
      Technician
      • Mar 2017
      • 37

      #3
      Re: Ricoh colour proc 651 line problem

      do a sky shot in single colour to see which colour you have an issue with

      Comment

      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4299

        #4
        Re: Ricoh colour proc 651 line problem

        Post examples of each individual color.
        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • pythonas
          Technician
          • Dec 2015
          • 14

          #5
          Re: Ricoh colour proc 651 line problem

          Originally posted by mrwho
          Post examples of each individual color.
          Thank you all for your replies..as you see i attach a file that has all the indivisual color(cyan-magenta-yellow-black)as i show with the arrow all colours copies except black has the same line at the same position.thanks33333.pdf

          Comment

          • floody
            Technician
            • Mar 2017
            • 37

            #6
            Re: Ricoh colour proc 651 line problem

            looks like your optic mirrors are dirty on the scanner, have you tried printing in colour? print out colour test page in service

            Comment

            • pythonas
              Technician
              • Dec 2015
              • 14

              #7
              Re: Ricoh colour proc 651 line problem

              Originally posted by floody
              looks like your optic mirrors are dirty on the scanner, have you tried printing in colour? print out colour test page in service
              yes i scanned these copies at an old mashine

              Comment

              • floody
                Technician
                • Mar 2017
                • 37

                #8
                Re: Ricoh colour proc 651 line problem

                well looks like your black PCU or dev unit is your issue, split the drum and dev and inspect them check for where and tear or damage

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37381

                  #9
                  Re: Ricoh colour proc 651 line problem

                  Since the line is in cyan and magenta and not in yellow and black, my guess is the laser unit. There are two separate polygon mirrors on the polygon motor assembly. One is for black and yellow and the other is for cyan and magenta.

                  Comment

                  • RG1964
                    Technician

                    50+ Posts
                    • Jul 2009
                    • 56

                    #10
                    Re: Ricoh colour proc 651 line problem

                    "One is for black and yellow and the other is for cyan and magenta."

                    Y is on the left and K is on the right. Large laserunit.

                    Make an image on the itb and check if you can see the line. Looks to me like a line from the ptr unit. Black doesn't look good also.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #11
                      Re: Ricoh colour proc 651 line problem

                      Originally posted by pythonas
                      Thank you all for your replies..as you see i attach a file that has all the indivisual color(cyan-magenta-yellow-black)as i show with the arrow all colours copies except black has the same line at the same position.thanks[ATTACH]36416[/ATTACH]

                      looks like to me you have issues with ALL colors including black... check the ITB.. make sure you clean contacts for all drums .. belt.. clean laser lens ..

                      you really should let us know what ALL you have tried to fix the issue ..

                      Comment

                      • pythonas
                        Technician
                        • Dec 2015
                        • 14

                        #12
                        Re: Ricoh colour proc 651 line problem

                        Maybe is not clear from the attachments but the yellow also has the same line.So we have the same line at the same place on cyan,magenta and yellow.what i checked until now is almost everything,lazer,dev units,drum units and transfer belt.The thing that makes me crazy is that the black has no line on it.i am waiting from your experience to understand whats the problem and i have this line to all colours but no at the black,thanks again.

                        Comment

                        • mrwho
                          Major Asshole!

                          Site Contributor
                          2,500+ Posts
                          • Apr 2009
                          • 4299

                          #13
                          Re: Ricoh colour proc 651 line problem

                          I'd check the underside of the Cyan PCDU for anything that might be rubbing on the ITB and causing the line.

                          1.jpg
                          ' "But the salesman said . . ." The salesman's an asshole!'
                          Mascan42

                          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                          Ibid

                          I'm just an ex-tech lurking around and spreading disinformation!

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #14
                            Re: Ricoh colour proc 651 line problem

                            Originally posted by pythonas
                            Maybe is not clear from the attachments but the yellow also has the same line.So we have the same line at the same place on cyan,magenta and yellow.what i checked until now is almost everything,lazer,dev units,drum units and transfer belt.The thing that makes me crazy is that the black has no line on it.i am waiting from your experience to understand whats the problem and i have this line to all colours but no at the black,thanks again.
                            strange from your print samples I see lines on ALL color examples

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798

                              #15
                              Re: Ricoh colour proc 651 line problem

                              measure from the first line down to the next showing of the line.. in the manual it should tell you what component is to blame... the repetitive ruler ( in mm ) is you best tool for repetitive marks in the manual

                              Comment

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