Ricoh MP C4503 duplex jams

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  • caffeinekid
    Technician
    • May 2017
    • 25

    #1

    Ricoh MP C4503 duplex jams

    This unit is jamming post-fuser when running duplex jobs. Error in SP mode shows 7504-27 = 38 counts and 7504-52 = 46 counts. The paper stops as though it is not being properly diverted. I don't typically work on this model, so any insight would be appreciated. The gate itself does not appear to be warped and the sensors are all clean. Unit only has~ 100K total meter. Fuser looks good as well.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8131

    #2
    Re: Ricoh MP C4503 duplex jams

    Check the gear on the main door, top rear, this drives the duplex, when customer slam the door it bends the shaft, it can even snap off (nightmare to replace)

    Usually bending it back will resolve.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • ruben
      The New Guy

      1,000+ Posts
      • Oct 2012
      • 1203

      #3
      Re: Ricoh MP C4503 duplex jams

      Also check the operation of the duplex/bypass motor, I've had this die once. (It is the same motor that runs both, lower-rear side of the right hand door).

      Comment

      • Mark Bbb
        Service Manager

        1,000+ Posts
        • Jun 2012
        • 1662

        #4
        Re: Ricoh MP C4503 duplex jams

        Is it the same with A4R?

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1095

          #5
          Re: Ricoh MP C4503 duplex jams

          Originally posted by Mark Bbb
          Is it the same with A4R?
          you mean SEFI

          Comment

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