Aficio MPC 3300 tray 1 lift problem

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  • COPYDOCAZ
    Trusted Tech

    100+ Posts
    • Mar 2015
    • 110

    [Misc] Aficio MPC 3300 tray 1 lift problem

    When we install the tray the lift motor runs and the tray lifts about 1/2 in then runs back down, have replaced the lift motor. The strange part is no error code, no jam indication just the add paper indicator stays on doesn't even blink.
    the other trays are all working and the machine is not down.
  • Hadster
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2011
    • 264

    #2
    Re: Aficio MPC 3300 tray 1 lift problem

    Originally posted by COPYDOCAZ
    When we install the tray the lift motor runs and the tray lifts about 1/2 in then runs back down, have replaced the lift motor. The strange part is no error code, no jam indication just the add paper indicator stays on doesn't even blink.
    the other trays are all working and the machine is not down.
    In paper tray look for bent or loose paper lift lever. I've seen that several times before.

    Sent from my Nexus 6 using Tapatalk

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35038

      #3
      Re: Aficio MPC 3300 tray 1 lift problem

      As paper tray is lifted, the paper out sensor is not detected within the allowed time after the lift sensor is activated. This causes the machine to think the tray is empty. As Hadster said it could be caused by a warped lift tray, back corner higher than the rest of the tray. It could also be caused by about 10 or more sheets of paper in the stack having the back corner bent under making the stack higher on that corner. Other things to check are the lift sensor and the out of paper sensor.

      Comment

      • COPYDOCAZ
        Trusted Tech

        100+ Posts
        • Mar 2015
        • 110

        #4
        Re: Aficio MPC 3300 tray 1 lift problem

        Thanks I'll try that

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