I purchased a used Ricoh MP301 for home use and when I connected it via the usb port my computer says the printer is offline as if the printer has no print function, when I press printer on the home screen it says ready. Is there a setting in the service mode or a print card to install like the MP161 and 171s. Or am I missing something in my troubleshooting? Help appreciated.
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Re: Ricoh MP301, cant connect
Check in service mode 5-985-001 is Ethernet set to 1 and usb is 002 make is set to 1. Someone may had turn off features. If that is ok then usb part might be bad or network part. Have you tried the Ethernet port to see if that works. -
Re: Ricoh MP301, cant connect
you never said it you went into service mode and check 5-985 -001 will be two settings there one for #1 for network should be set to 1 and #2 usb should be 1 also.Comment
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Re: Ricoh MP301, cant connect
Are you saying you WERE able to get the computer to add the machine to computer's "Devices and Printers" via USB?? And now it says offline after being added?
In your last post you say "When I try network printer it works". Does that mean THIS printer (the MP 301) works on the network or a different printer on the network? Why not just use it as a network printer if that works?
SP 5-985-002 is for USB. Make sure it's set to 1.
Are you assigning/ plugging into the correct USB port on the computer end?
Have you tried a different USB cable?
There aren't really a whole lot of things to check for USB.OmertàComment
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Re: Ricoh MP301, cant connect
As others have said check your usb cable. Also try switching the usb port you're connecting too, sometimes they can cause the problem. Also depending on your computer you may have to try multiple virtual usb local ports for it to be working if one of your usb ports not working.If it works, don't touch it.Comment
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Re: Ricoh MP301, cant connect
Also if you have the drivers installed already and you're seeing it as offline, go to the see what's printing screen and from the top left menu under printer, make sure use printer offline is not selected. Also ensure you install the correct drivers and don't go off the drivers windows auto picks for youIf it works, don't touch it.Comment
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“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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Re: Ricoh MP301, cant connect
I had the same issue with a 301 installed the driver but when plugging in via USB Windows doesnt see or install the printer.
I wondered if USB printing was an optional extra!?Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: Ricoh MP301, cant connect
make a new tin soldering on the usb, sometimes users move the connector unnecessarily or accidentally move the machine by pulling the cableComment
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