MPC4504ex - DF3090 Intermittently Jam P

[Batman1976]

Hi Guys,

Happy New year and all that!!

Got a strange one on a new Ricoh Mpc4504ex - DF3090.

When scanning double sided originals the ADF intermittently ejects the original without inverting the 2nd side thus causing a P Jam at the Document Feeder.
Firmware is up to date. Has anyone seen this before?

Cheers

Batman1976

[copier tech]

Re: MPC4504ex - DF3090 Intermittently Jam P

Was this happening before you changed the contoller board!?

[Cipher]

Re: MPC4504ex - DF3090 Intermittently Jam P

Strange one.

Maybe compare a non-default SMC print out against the factory adjustment sheet since you recently changed the main controller.

See if anything is a miss.

Latest ARDF firmware is D7795300L (v1.330:03)

[Batman1976]

Re: MPC4504ex - DF3090 Intermittently Jam P

Was this happening before you changed the contoller board!?

Hi,

Indeed it was happening before the controller was fitted. It appears there are 2 separate faults with the device.

ADF FIRMWARE is on D7795300L(01.330:03)

It is very intermittent, I have attended again and ADF was working fine, ran in ADF free run via service mode for 20 mins with no issues.

HELP!!!

[Elmo]

Re: MPC4504ex - DF3090 Intermittently Jam P

Sounds like the deflector plate is possibly sticking
could be the foam noise reduction pad or the solenoid
does it happen during a job
or on the 1st page

[Batman1976]

Re: MPC4504ex - DF3090 Intermittently Jam P

Sounds like the deflector plate is possibly sticking
could be the foam noise reduction pad or the solenoid
does it happen during a job
or on the 1st page

It either works or doesn't, I have monitored the solenoid while running the ADF and all seems fine, they device is brand new.

Fault is extremely intermittent.

Might get Ricoh in as had a lot of issues with device from new.

[TonerMunkeh]

Re: MPC4504ex - DF3090 Intermittently Jam P

Skew correction sensor is lazy. I've had two do it, swap it with the registration sensor to test.