'03 fuser noise

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    '03 fuser noise

    Hi, All. I have a couple of new(used) machines, a c4503 and a c5503 that are exhibiting fuser crinkling noises with only 30k on the fuser. I did not find a bulletin on the issue. I have had to relube bearings on previous models to get good life out of the fusers, but those were close to the end of their life cycle. These fusers are rated at 400k, so issues at 30k just seem wrong. Has anyone else run into this?
    NEVER ASSUME ANYTHING
  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1025

    #2
    Re: '03 fuser noise

    Can happen at any time. Usually following someone poking at the fuser to free a jam.

    A crinkling sound is the kiss of death; seen these rip the sleeves right in two and bend the frame of the belt unit.

    Comment

    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      Re: '03 fuser noise

      Originally posted by zed255
      Can happen at any time. Usually following someone poking at the fuser to free a jam.

      A crinkling sound is the kiss of death; seen these rip the sleeves right in two and bend the frame of the belt unit.
      Yep check the sleeve!!!!!!!!!!!!!
      Mystic Crystal Revelations

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7933

        #4
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35064

          #5
          Re: '03 fuser noise

          Could be a new customer to his service territory or an existing customer just bought a used machine.

          Comment

          • Gary Bowen
            Bowdog

            250+ Posts
            • Mar 2008
            • 250

            #6
            Re: '03 fuser noise

            Constantly. Even with complete fuser rebuilds (Fusing Sleeve, Pressure Roller, Bearings) beginning to see this after about 25K (FYI - When you take the fuser apart there is no damage to the Fusing Sleeve surface). There were some earlier Fusing Sleeves (MP C2051?) that we were to actually grease the inside of the sleeve where it ran on the sleeve cap.

            Comment

            • Lagonda
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2008
              • 1650

              #7
              Re: '03 fuser noise

              May be low copy count but how old are the fusers? The inner sleeve lube can dry out just sitting there not moving.
              At least 50% of IT is a solution looking for a problem.

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #8
                Re: '03 fuser noise

                We have experienced that when client is using - even only one - thick paper, you have this issue!
                Like someone said here, could be "new" machiens with very old fusers!

                Comment

                • Mark Bbb
                  Service Manager

                  1,000+ Posts
                  • Jun 2012
                  • 1662

                  #9
                  Re: '03 fuser noise

                  Originally posted by Mark Bbb
                  We have experienced that when client is using - even only one - thick paper, you have this issue!
                  Like someone said here, could be "new" machiens with very old fusers!
                  is using thick paper WITHOUT INDICATING IT !!!

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2936

                    #10
                    Re: '03 fuser noise

                    Originally posted by slimslob
                    Could be a new customer to his service territory or an existing customer just bought a used machine.
                    Or, it could be I work for an indy and we get low mileage off lease machines from a very large copier exchange. I do get to look at the SMC's of the equipment before we buy to weed out the iffy ones. It keeps us competitive as far as cost goes.
                    NEVER ASSUME ANYTHING

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                    • mikadonovan
                      Senior Tech

                      Site Contributor
                      2,500+ Posts
                      • May 2008
                      • 2936

                      #11
                      Re: '03 fuser noise

                      Originally posted by Lagonda
                      May be low copy count but how old are the fusers? The inner sleeve lube can dry out just sitting there not moving.
                      God knows how long the equipment we get sits in a warehouse before we get it. I have read some posts about techs lubing the inside of the sleeve. What kind of grease do you use?
                      NEVER ASSUME ANYTHING

                      Comment

                      • Mark Bbb
                        Service Manager

                        1,000+ Posts
                        • Jun 2012
                        • 1662

                        #12
                        Re: '03 fuser noise

                        Originally posted by mikadonovan
                        God knows how long the equipment we get sits in a warehouse before we get it. I have read some posts about techs lubing the inside of the sleeve. What kind of grease do you use?
                        I wonder about that too, i dont believe someone has ever done that succesfully...
                        I have tried it, but failled (hard)!

                        Comment

                        • ShonRipz
                          Technician
                          • May 2017
                          • 33

                          #13
                          Re: '03 fuser noise

                          I may be wrong, but I do believe there is a tsb currently for the 03 series for a clicking sound due to the fuser drive gears. There are updated gears that reduce adrasion. If that is not the cause then I would clean the stripper plate and possibly replace the fuser sleeve

                          Comment

                          • mikadonovan
                            Senior Tech

                            Site Contributor
                            2,500+ Posts
                            • May 2008
                            • 2936

                            #14
                            Re: '03 fuser noise

                            Originally posted by ShonRipz
                            I may be wrong, but I do believe there is a tsb currently for the 03 series for a clicking sound due to the fuser drive gears. There are updated gears that reduce adrasion.
                            I remember there was a bulletin about a part number change on the fuser drive gears. I will check that out before resleeving a fuser. Thank you, that may be the fix.
                            NEVER ASSUME ANYTHING

                            Comment

                            • Lagonda
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2008
                              • 1650

                              #15
                              Re: '03 fuser noise

                              Originally posted by mikadonovan
                              Or, it could be I work for an indy and we get low mileage off lease machines from a very large copier exchange. I do get to look at the SMC's of the equipment before we buy to weed out the iffy ones. It keeps us competitive as far as cost goes.
                              i would be worried that someone got to the copier before you took possession of it and swapped their high mileage fuser for a younger one.
                              As for stripping and re-lubing the inside of the sleeve, forget it it's not worth the effort. The things are jig built and if you pull it to pieces it collapses into a pile fiddly parts and you end up damaging the sleeve trying to get it back together.
                              At least 50% of IT is a solution looking for a problem.

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