Ricoh MP C300 Scanner driver on Windows 10

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  • gideon
    Trusted Tech
    • Dec 2009
    • 276

    Ricoh MP C300 Scanner driver on Windows 10

    What is the best way to connect the scanner to pc windows 10?

    Right now it can't find the pc (printing is fine).
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35066

    #2
    Re: Ricoh MP C300 Scanner driver on Windows 10

    Exactly what kind of scanning are you wanting to do?

    Comment

    • gideon
      Trusted Tech
      • Dec 2009
      • 276

      #3
      Re: Ricoh MP C300 Scanner driver on Windows 10

      Originally posted by slimslob
      Exactly what kind of scanning are you wanting to do?
      This a customer that scan their document PDF, but the copier see the folders but can't communicate, their IT guy says that the scanner is not set for windows 10.
      I have no idea if the IT tried to download the updated scanner twain from Ricoh on their computer.

      Comment

      • fshead
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2356

        #4
        Re: Ricoh MP C300 Scanner driver on Windows 10

        Originally posted by gideon
        This a customer that scan their document PDF, but the copier see the folders but can't communicate, their IT guy says that the scanner is not set for windows 10.
        I have no idea if the IT tried to download the updated scanner twain from Ricoh on their computer.
        i use "SCAN TO PDF" and install the twain driver and bulletproof

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1045

          #5
          Re: Ricoh MP C300 Scanner driver on Windows 10

          Probably too old for SMB scanning, maybe try FTP.

          Comment

          • Elmo
            Senior Tech

            Site Contributor
            500+ Posts
            • Feb 2010
            • 541

            #6
            Re: Ricoh MP C300 Scanner driver on Windows 10

            There is a firmware update for this model
            I Used To Live To Fix Things Now i Fix Things To Live

            Comment

            • AjitN
              Trusted Tech

              250+ Posts
              • Mar 2009
              • 287

              #7
              Re: Ricoh MP C300 Scanner driver on Windows 10

              Originally posted by gideon
              What is the best way to connect the scanner to pc windows 10?

              Right now it can't find the pc (printing is fine).
              Which exact model you r referring to?
              I have done this before and best solution is you can deactivate all security options(Like Firewall) for windows for that particular PC and try again after rebooting PC.
              So if at all this works, which means machine Firmware is not fully compatible with current version of windows(What customer is using)(What a Mess created by MICROSOFT


              firm Which is suppose to give solutions, there is no back end compability)
              If you know MICROSOFT well you will get answer.
              Just disable all security options in PC & try, it could be some other software which holds new installation(in my case it was MACFEE security software which hold back even all new updates)
              So friends this what it is..
              Hope this helps
              Last edited by AjitN; 07-10-2018, 03:41 PM.

              Comment

              • AjitN
                Trusted Tech

                250+ Posts
                • Mar 2009
                • 287

                #8
                Re: Ricoh MP C300 Scanner driver on Windows 10

                Originally posted by gideon
                what is the best way to connect the scanner to pc windows 10?

                Right now it can't find the pc (printing is fine).
                which model r u trying from?

                Comment

                • sandmanmac
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Feb 2009
                  • 3947

                  #9
                  Re: Ricoh MP C300 Scanner driver on Windows 10

                  Originally posted by AjitN
                  which model r u trying from?
                  It's the second time you've asked, and It's in the title!

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35066

                    #10
                    Re: Ricoh MP C300 Scanner driver on Windows 10

                    Here is something to try: Scan to the document server and then use WIM to retrieve.

                    Comment

                    • gideon
                      Trusted Tech
                      • Dec 2009
                      • 276

                      #11
                      Re: Ricoh MP C300 Scanner driver on Windows 10

                      Originally posted by Elmo
                      There is a firmware update for this model
                      I tried to find the updated firmware but coouldn't find one, I think that it's available only to Ricoh dealer, which I am not.

                      Comment

                      • sandmanmac
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Feb 2009
                        • 3947

                        #12
                        Re: Ricoh MP C300 Scanner driver on Windows 10

                        Originally posted by gideon
                        I tried to find the updated firmware but coouldn't find one, I think that it's available only to Ricoh dealer, which I am not.
                        Correct. So as Davel suggested, use FTP- which is non-firmware dependent and VERY reliable, or scan to email

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35066

                          #13
                          Re: Ricoh MP C300 Scanner driver on Windows 10

                          Originally posted by gideon
                          I tried to find the updated firmware but coouldn't find one, I think that it's available only to Ricoh dealer, which I am not.
                          Think again, it is available from Ricoh-USA which their end user site. The latest network TWAIN driver is Ver. 4.37.01 Released Date: 12/18/2012. There is also a network WIA (Windows Image Acquisition) driver available.

                          Comment

                          • gideon
                            Trusted Tech
                            • Dec 2009
                            • 276

                            #14
                            Re: Ricoh MP C300 Scanner driver on Windows 10

                            Originally posted by gideon
                            What is the best way to connect the scanner to pc windows 10?

                            Right now it can't find the pc (printing is fine).

                            The customers' IT says that the best for him is if I would update the firmware, I can't find it on the Ricoh downloads, anyone can help me with it (send me the update)?

                            Thanks

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808

                              #15
                              Re: Ricoh MP C300 Scanner driver on Windows 10

                              Originally posted by gideon
                              The customers' IT says that the best for him is if I would update the firmware, I can't find it on the Ricoh downloads, anyone can help me with it (send me the update)?

                              Thanks
                              Slim GAVE you the website ( Ricoh end user ) where you can find what you asked for.

                              Comment

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