MPC3003 print issues

[digicor]

Re: MPC3003 print issues

(I successfully changed one by reverting the IP ( on the Ricoh) to the original static address) by this do you mean the assigned address we have it on now?

[Oze]

Re: MPC3003 print issues

(I successfully changed one by reverting the IP ( on the Ricoh) to the original static address) by this do you mean the assigned address we have it on now?

Stephen means to give the machine ANY static address you like and then change you laptop nic properties to be within range of the Ricoh to access the WIM.
Also...did you check that IEEE 802.1x for wireless is not enabled as many of us suggested?

[digicor]

Re: MPC3003 print issues

Stephen means to give the machine ANY static address you like and then change you laptop nic properties to be within range of the Ricoh to access the WIM.
Also...did you check that IEEE 802.1x for wireless is not enabled as many of us suggested?

ok got and yes the ieee 802x is off

[digicor]

Re: MPC3003 print issues

once im in, where would i look for the restrictions? im not super savy on the restrictions area, is there a specific place to look for to be able to change this machine to user friendly print... LOL

[keithxxiii]

Re: MPC3003 print issues

ok i tried these things
reset 5870 -3-1-4 in that order / no print
did an all clear/ no print
5801-11.. no print
yet it picks up its own ip address
no web access / 404 page not found

This may sound irrelevant but it it worked for me.
Check the network security level (administrator tools)
Set it to the lowest (Level 0)
Try to access WIM

[digicor]

Re: MPC3003 print issues

This may sound irrelevant but it it worked for me.
Check the network security level (administrator tools)
Set it to the lowest (Level 0)
Try to access WIM

yeah i did is on "custom"
and get the " you do not have privileges to ....."when i try to change it

[StephenB]

Re: MPC3003 print issues

Accessing the WIM is part of our refurb process before taking to a client. In my experience, sounds like the same thing you have, I could not print or access the WIM.

It also "pulled" a DHCP ip address. I returned to the original static IP that was assigned to the Ricoh, and using a crossover cable connected directly to a laptop. Go into the manual settings for your network adapter on the laptop
and set it to the configuration on the Ricoh. This allows WIM access. Log on , configuation, security, and access control. The IPV4 should be 0.0.0.0 for the control range.

[keithxxiii]

Re: MPC3003 print issues

yeah i did is on "custom"
and get the " you do not have privileges to ....."when i try to change it

you have to enable network administration from admin authentication management then login so you can change it to level 0.

[digicor]

Re: MPC3003 print issues

print solved
I activated admin/network auth/logged in, reset network to 0 from custom/
i also crossovered into the web access, checked access controll, all 0's
logged out rebooted the machine and all the test prints started spitting out!
all good , thanks for all the help