MPC3003 print issues

[digicor]

I have a mpc3003 the connection picks up its own address in auto ip, i can ping it, its also bounces off of my mail server, i have green and amber lights
NIC is set to 1,yet it wont print, it does have extended features, is there something in this I can change or shut off, or turn on? Is it supposed to have an SD card for print?(there is no sd card in it) i thought this didnt need print/scan sd cards anymore.
Win 10 see's it and install's it, yet i could not web access it, i got the 404 error, but this may not mean its not accessible, the computer may be the issue,
Any help with this would be greatly appreciated

[copyaction]

[slimslob]

Re: MPC3003 print issues

Check that IEEE 802.1x for wireless is not enabled.

[keithxxiii]

Re: MPC3003 print issues

The MFP might have access control enabled on it.

Print the interface setting print list (interface settings). Then look for access control. If present, assign that IP to your laptop and connect directly to the MFP. Remove the access control.

[fshead]

Re: MPC3003 print issues

Check that IEEE 802.1x for wireless is not enabled.

if you try a static IP address"i use 192.168.1.177" and it reverts back to a 10.10.1.0 or close to that address then that IEEE 802.1x for wireless is enabled..
I had it very recently and you can do a search here if you need more info...

[copier tech]

Re: MPC3003 print issues

When you send a print job does the data light briefly flash?

[Oze]

Re: MPC3003 print issues

Check that IEEE 802.1x for wireless is not enabled.

+1 FOR CHECKING THIS.

[jonhiker]

Re: MPC3003 print issues

Check that IEEE 802.1x for wireless is not enabled.

yep. had many a tech call me about not printing. Tell them to check that setting

I will admit, i learned it the hard way

[slimslob]

Re: MPC3003 print issues

The MFP might have access control enabled on it.

Print the interface setting print list (interface settings). Then look for access control. If present, assign that IP to your laptop and connect directly to the MFP. Remove the access control.

Check that IEEE 802.1x for wireless is not enabled.

SP 5801-011 Clear NCS will reset both back to factory settings. It will clear all other network settings so be ready to enter.

[digicor]

Re: MPC3003 print issues

When you send a print job does the data light briefly flash?

no it does not

[digicor]

Re: MPC3003 print issues

thanks for all the suggestions, i will see about it tomorrow,9-4-2018

[fbkhan3]

Re: MPC3003 print issues

As it is already suggested ,access control could be a reason.

Telnet is your friend.
Telnet IP
Access Flush'
Logout


Regard's

[slimslob]

Re: MPC3003 print issues

As it is already suggested ,access control could be a reason.

Telnet is your friend.
Telnet IP
Access Flush'
Logout


Regard's

SP 5801-011 is faster, easier and safer in the hands of an untrained idiot.

[digicor]

Re: MPC3003 print issues

ok i tried these things
reset 5870 -3-1-4 in that order / no print
did an all clear/ no print
5801-11.. no print
yet it picks up its own ip address
no web access / 404 page not found

[StephenB]

Re: MPC3003 print issues

Try executing SP 5801-10, -20, and -25. If that does not work it may be restricted access. Which may be reset through the WIM.

I successfully changed one by reverting the IP ( on the Ricoh) to the original static address. Then using a network crossover cable, hook up a laptop directly to the Ricoh.
Assign the network adapter settings on the laptop using the Gateway, subnet mask and a close IP address to the Ricoh. Then you can access the WIM and reset the access restrictions on your Ricoh