MPC3003 copy quality issue

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    MPC3003 copy quality issue

    the copy looks like something is blocking the mirrors but there is nothing, the lamp come on all the way across
    prints are steller! couldnt be more perfect
    i cant see any obstruction in the lens
    see attached
    201809061514.pdf
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 646

    #2
    Re: MPC3003 copy quality issue

    clean mirrors with water and dry well.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: MPC3003 copy quality issue

      Originally posted by LNorris
      clean mirrors with water and dry well.
      I always apply some Rain-X Anti-Fog to the mirrors.. helps keep Ozone from building up on the ( purple haze )

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: MPC3003 copy quality issue

        Originally posted by digicor
        the copy looks like something is blocking the mirrors but there is nothing, the lamp come on all the way across
        i cant see any obstruction in the lens
        see attached
        [ATTACH]40559[/ATTACH]
        looks more drum/dev related...

        is that from the ADF or bed?

        Comment

        • digicor
          Service Manager

          1,000+ Posts
          • Jul 2008
          • 1134

          #5
          Re: MPC3003 copy quality issue

          prints are steller! couldnt be more perfect, sorry for got to post that

          Comment

          • guitar9199
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2016
            • 1097

            #6
            Re: MPC3003 copy quality issue

            Are you SURE the lamp stays on the whole time? It almost looks like you might have a bad ribbon cable in your scanner, and the light cuts out at one end or the other.

            Does it do the same through the Document Feeder, or is this just copies off the glass?

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1134

              #7
              Re: MPC3003 copy quality issue

              yes it does it on the glass or doc feeder
              the lamp seems to stay on the whole time,

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35061

                #8
                Re: MPC3003 copy quality issue

                The black band appears to be the same distance from the lead edge and you say that it does it both off the glass and the doc feeder, I would say you have a memory problem in the IPU Memory clear of the IPU might help.

                Comment

                • digicor
                  Service Manager

                  1,000+ Posts
                  • Jul 2008
                  • 1134

                  #9
                  Re: MPC3003 copy quality issue

                  Originally posted by slimslob
                  The black band appears to be the same distance from the lead edge and you say that it does it both off the glass and the doc feeder, I would say you have a memory problem in the IPU Memory clear of the IPU might help.
                  would this be in section 5xxxx?

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35061

                    #10
                    Re: MPC3003 copy quality issue

                    Originally posted by digicor
                    would this be in section 5xxxx?
                    I think yes but have to get to an appointment so do not have time to look it up.

                    Comment

                    • digicor
                      Service Manager

                      1,000+ Posts
                      • Jul 2008
                      • 1134

                      #11
                      Re: MPC3003 copy quality issue

                      thanks ill look into it

                      Comment

                      • Michael Craig
                        Technician
                        • Dec 2016
                        • 12

                        #12
                        Re: MPC3003 copy quality issue

                        Originally posted by digicor
                        the copy looks like something is blocking the mirrors but there is nothing, the lamp come on all the way across
                        prints are steller! couldnt be more perfect
                        i cant see any obstruction in the lens
                        see attached
                        [ATTACH]40559[/ATTACH]
                        Before you do anything rash, Try removing your sbu cover and clean the lense. Also make sure the SBU connections are tight.aka. unplug and re-plug.

                        Comment

                        • digicor
                          Service Manager

                          1,000+ Posts
                          • Jul 2008
                          • 1134

                          #13
                          Re: MPC3003 copy quality issue

                          I replaced the machine and will start to diagnose in the warehouse , i will post any findings

                          Comment

                          • digicor
                            Service Manager

                            1,000+ Posts
                            • Jul 2008
                            • 1134

                            #14
                            Re: MPC3003 copy quality issue

                            also , I found out a "all memory clear" was done by accident ,(yeah sure) i have the birth cert, but is this a clue?

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22808

                              #15
                              Re: MPC3003 copy quality issue

                              Originally posted by digicor
                              also , I found out a "all memory clear" was done by accident ,(yeah sure) i have the birth cert, but is this a clue?
                              sounds like someone with a lil knowledge mucked it up. At least you have the BC so now you just have to re-input those settings and start over with the diagnosis

                              Comment

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