MP C4503/C6003 Firmware Bug!!

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  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    [Error Code] MP C4503/C6003 Firmware Bug!!

    Just an FWI.... The v1.39 System/Copy firmware on the Ricoh TSRC website for the C4503/C6003 (SD Card-Normal Panel) has a bug in it!!! Do NOT use it!! You'll wind up with an SC878-00 error!!

    If you've already done it, download the previous version (v1.38) all by itself to a romdata folder on an SD card, and flash just that file. It's already worked on 2 machines I'm refurbishing that coded on me.

    ...Happy 2019!!
    Last edited by guitar9199; 01-08-2019, 10:08 PM.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7930

    #2
    Re: MP C4503/C6003 Firmware Bug!!

    Originally posted by guitar9199
    Just an FWI.... The v1.39 System/Copy firmware on the Ricoh TSRC website for the C4503/C6003 (SD Card-Normal Panel) has a bug in it!!! Do NOT use it!! You'll wind up with an SC878-00 error!!

    If you've already done it, download the previous version (v1.38) all by itself to a romdata folder on an SD card, and flash just that file. It's already worked on 2 machines I'm refurbishing that coded on me.

    ...Happy 2019!!
    This interesting, this version is still available on the UK support site!

    V1.38 is included in the package file.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1045

      #3
      Re: MP C4503/C6003 Firmware Bug!!

      Here in Oz only up to 1.37.

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1064

        #4
        Re: MP C4503/C6003 Firmware Bug!!

        they had issues with package all firmware downloads, but my understanding is they have fixed the issue. i was told you could still download the individual firmware files, but that takes forever to do each one at a time.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35057

          #5
          Re: MP C4503/C6003 Firmware Bug!!

          Originally posted by dalewb74
          they had issues with package all firmware downloads, but my understanding is they have fixed the issue. i was told you could still download the individual firmware files, but that takes forever to do each one at a time.
          The reason I don't like package firmware is that it only replaces those modules that are not at current version level. If a firmware module has become corrupt it will not rewrite it.

          Comment

          • IndependentChrisCT
            Technician
            • Sep 2016
            • 19

            #6
            Re: MP C4503/C6003 Firmware Bug!!

            Thanks for mentioning the bug. I'm aware this is frowned upon, but please pm me if willing to link the latest firmware for my MP C4503 (USA).

            Currently:
            Module Name Version Part Number
            System/Copy 1.22 D1495550X
            Network Support 12.68 D1495567M
            Font EXP 1.00 D1495581
            PCL Font 1.06 D1315586A
            PS3 Font 1.12 D6205681
            animation 7.00 D1495564D
            Fax 07.00.00 D1495557M
            RemoteFax 03.00.00 D1495558F
            Printer 1.12 D1665701N
            RPCS 3.13.22 D1665703D
            PCL 1.13 D1665706J
            PDF 1.04 D1665733E
            Scanner 01.06 D1495560H
            NetworkDocBox 1.04 D1495568F
            Web Support 1.04.7 D1495561K
            Web Uapl 1.04.3 D1495562F
            Java VM v11 std 11.10.02 D1495579D
            Data Erase Onb 1.01x D3775934
            GWFCU3.8-2(WW) 08.00.00 D1495559J
            PowerSaving Sys F.20 D1495554E
            Engine 1.39:08 D1505504C
            OpePanel 1.08 D1491490J
            LANG0 1.08 D1491490J
            LANG1 1.08 D1491490J
            ADF 01.340:16 D6835550F
            Finisher 02.320:10 D6885301J

            Comment

            • IndependentChrisCT
              Technician
              • Sep 2016
              • 19

              #7
              Re: MP C4503/C6003 Firmware Bug!!

              I was able to update the MP C4503 today using the package update. Here are my new module versions. I couldn't find the ADF module update, does this appear to be the latest?
              Module Name Version Part Number
              System/Copy 1.38 D1495569P
              Network Support 12.77 D1495567X
              Font EXP 1.00 D1495581
              PCL Font 1.06 D1315586A
              PS3 Font 1.12 D6205681
              animation 7.00 D1495564D
              Fax 15.00.00 D1495557W
              RemoteFax 06.00.00 D1495558J
              Printer 1.20 D1665701X
              RPCS 3.13.24 D1665703F
              PCL 1.19 D1665706Q
              PDF 1.05 D1665733F
              Scanner 01.15 D1495560S
              NetworkDocBox 1.10 D1495568M
              Web Support 1.07 D1495561R
              Web Uapl 1.04.5 D1495562H
              Java VM v11 std 11.10.02 D1495579D
              Data Erase Onb 1.01x D3775934
              GWFCU3.8-2(WW) 11.00.00 D1495559M
              PowerSaving Sys F.20 D1495554E
              Engine 1.39:08 D1505504C
              OpePanel 1.14 D1491490Q
              LANG0 1.14 D1491490Q
              LANG1 1.14 D1491490Q
              ADF 01.340:16 D6835550F
              Finisher 02.320:10 D6885301J

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2936

                #8
                Re: MP C4503/C6003 Firmware Bug!!

                As of 2-15-19:
                JAVA 1.12.00
                PCL 1.20
                NETWORK SUPPORT 12.78
                SCANNER 1.16
                SYS/COPY 1.40
                WEB SUPPORT 1.08
                NEVER ASSUME ANYTHING

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35057

                  #9
                  Re: MP C4503/C6003 Firmware Bug!!

                  Originally posted by IndependentChrisCT
                  I was able to update the MP C4503 today using the package update. Here are my new module versions. I couldn't find the ADF module update, does this appear to be the latest?
                  Module Name Version Part Number
                  System/Copy 1.38 D1495569P
                  Network Support 12.77 D1495567X
                  Font EXP 1.00 D1495581
                  PCL Font 1.06 D1315586A
                  PS3 Font 1.12 D6205681
                  animation 7.00 D1495564D
                  Fax 15.00.00 D1495557W
                  RemoteFax 06.00.00 D1495558J
                  Printer 1.20 D1665701X
                  RPCS 3.13.24 D1665703F
                  PCL 1.19 D1665706Q
                  PDF 1.05 D1665733F
                  Scanner 01.15 D1495560S
                  NetworkDocBox 1.10 D1495568M
                  Web Support 1.07 D1495561R
                  Web Uapl 1.04.5 D1495562H
                  Java VM v11 std 11.10.02 D1495579D
                  Data Erase Onb 1.01x D3775934
                  GWFCU3.8-2(WW) 11.00.00 D1495559M
                  PowerSaving Sys F.20 D1495554E
                  Engine 1.39:08 D1505504C
                  OpePanel 1.14 D1491490Q
                  LANG0 1.14 D1491490Q
                  LANG1 1.14 D1491490Q
                  ADF 01.340:16 D6835550F
                  Finisher 02.320:10 D6885301J
                  ADF and SPDF are optional peripherals. They are not included in the package firmware. Another reason I always down the latest module firmware.

                  Comment

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