mp2000 roller.jpg
Hi,
Lately the machine began having feed errors from the bypass tray. Turns out the paper stops at the roller as indicated by the included picture. The roller does not spin and pull the paper resulting in a jam error.
The same thing happens when making duplex copies. After the first side is printed, the paper is reversed but stops at the same point.
I suspected the motor but when making duplex, the paper makes it through the first 2 upper rollers and only stops at the bottom. Those 3 rollers are being spun by the same motor.
What could be causing it?
Thanks for the inputs.
Hi,
Lately the machine began having feed errors from the bypass tray. Turns out the paper stops at the roller as indicated by the included picture. The roller does not spin and pull the paper resulting in a jam error.
The same thing happens when making duplex copies. After the first side is printed, the paper is reversed but stops at the same point.
I suspected the motor but when making duplex, the paper makes it through the first 2 upper rollers and only stops at the bottom. Those 3 rollers are being spun by the same motor.
What could be causing it?
Thanks for the inputs.
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