I went out to install a black toner pump , easy enough . This is a new customer , had not serviced there unit before , someone else had diagnosed the toner pump and the customer had ordered it . In finishing I attempted to close the right side door , it would not close , it was closed when I arrived and I had tested the machine to see it was mostly operating , just needed the pump . The rear side would latch , but not the front side , it had lots of resistance , seemed like more resistance than I would expect , but I have only seen a few of these models . I examined the hardware , the topmost guide of the transport Z-section was broken at the rear shoulder screw , the front most hold handle on the fuser was cracked a bit , but all there . No other damage noted . If I removed the fuser unit , the right side door would close easily , both front and rear latches engaged . I saw no problem in how the fuser inserted and locked down . Pulled the fuser cover and looked at the innards , seemed fine , but I have never rebuilt this fuser or had issues with this fuser in this model . I have most of the service documentation , but no service bulletins .
Thanks in advance , Ark .
Thanks in advance , Ark .
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