5300DN JAVA INSTALL

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2936

    5300DN JAVA INSTALL

    Hi, All. I am attempting to update java on this little printer with no success. I have downloaded the java file, unpacked and attempted to run the "update to xxx" file. I get the cmd line window, then I input the correct drive on my PC where my card is at, "F" in this case. THEN it says cant find the piecemark (I don't even know what that is)./ SO, I see there is a piecemark finder located within the java files. I attempt to run it and the program crashes. WTF. Can anyone shed some light on this malfunction? I have updated Java on other equipment with no issues. This should be easy.
    NEVER ASSUME ANYTHING
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: 5300DN JAVA INSTALL

    I think "Piecemark" error means you're using the wrong Update Tool. Make sure you've got the right one for the model you're updating.

    Comment

    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3946

      #3
      F4DAD940-EE6B-43EA-AB84-E7297B120F0F.jpg
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1714

        #4
        Re: 5300DN JAVA INSTALL

        What card are you using for your F drive? is it a VM scard from the 5300DN?

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: 5300DN JAVA INSTALL

          Out of interest why are you updating JAVA? do you have a specific fault?
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • keithxxiii
            Just a tech

            250+ Posts
            • Nov 2014
            • 468

            #6
            Re: 5300DN JAVA INSTALL

            Is M5005752E_upd the version you were trying to install?
            Aye! Cut the crap

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            • mikadonovan
              Senior Tech

              Site Contributor
              2,500+ Posts
              • May 2008
              • 2936

              #7
              Re: 5300DN JAVA INSTALL

              Originally posted by guitar9199
              I think "Piecemark" error means you're using the wrong Update Tool. Make sure you've got the right one for the model you're updating.
              It is the version that came with the 5300 firmware.
              NEVER ASSUME ANYTHING

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              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2936

                #8
                Re: 5300DN JAVA INSTALL

                Originally posted by anothertech
                What card are you using for your F drive? is it a VM scard from the 5300DN?
                Negative, no VM card. However, the manual states a formatted sd card can be used, which is what I did.
                NEVER ASSUME ANYTHING

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                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2936

                  #9
                  Re: 5300DN JAVA INSTALL

                  Originally posted by copier tech
                  Out of interest why are you updating JAVA? do you have a specific fault?
                  No, just a new install. I do all the firmware stuff on new equipment before it leaves the shop. It saves me from doing it in the field later.
                  NEVER ASSUME ANYTHING

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2936

                    #10
                    Re: 5300DN JAVA INSTALL

                    Originally posted by keithxxiii
                    Is M5005752E_upd the version you were trying to install?
                    This.
                    Attached Files
                    NEVER ASSUME ANYTHING

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: 5300DN JAVA INSTALL

                      Originally posted by mikadonovan
                      No, just a new install. I do all the firmware stuff on new equipment before it leaves the shop. It saves me from doing it in the field later.
                      OK, you need to be updating firmware not Java!
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • anothertech
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2007
                        • 1714

                        #12
                        Re: 5300DN JAVA INSTALL

                        The way I'm reading the manual, it says that you need to update the VM card. Here's what the service manual says...

                        For the SP5300/5310 series, updating Java VM is performed with PC using the update tool.
                         Prepare the following items in advance.
                         SD memory card reader/writer
                         PC
                         Updating flow is as follows.
                        1. Deactivate the SDK applications with Web Image Monitor.
                        2. Remove the VM CARD Type P8 from the main machine.
                        3. Update Java VM with PC using the update tool.
                        4. Install the VM CARD Type P8 to the main machine.
                        5. Activate the SDK applications with Web Image Monitor

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                        • mikadonovan
                          Senior Tech

                          Site Contributor
                          2,500+ Posts
                          • May 2008
                          • 2936

                          #13
                          Re: 5300DN JAVA INSTALL

                          Ok, after reading the Ricoh version upgrade tools document, I am pretty sure I was using the wrong tool to do it. I appreciate all the responses. The printer will go out as is. I don't believe Java will come in to play in the environment it is being placed at. Everyone have a great weekend!
                          NEVER ASSUME ANYTHING

                          Comment

                          • keithxxiii
                            Just a tech

                            250+ Posts
                            • Nov 2014
                            • 468

                            #14
                            Re: 5300DN JAVA INSTALL

                            Simply disable if you won't be needing it. Java reduces the boot time of MFP devices.
                            Aye! Cut the crap

                            Comment

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