hello to all, I have a strange problem with mpc2003 and finisher sr3130 jam R1, R2 + sc724
every 4-5 stapled sheets the stapling unit closes but then does not reopen, and remains in the closed position, holding the dossier firmly, and you have to go brute force to tear off the stapled sheets, I checked everything as far as possible (it's a casino to disassemble) and I have not found anything in particular, I saw in another discussion that someone has solved it by replacing the cartridge only, the customer had finished the cartridges, then I carefully inspected the cartridge, I marched well a row of points (you never know), I tried on the portal ricoh some bulletin, but I did not find anything, I also heard the ricoh Italy and they told me that the only problem on that model was some harness, now I loaded it on the van and took it to the lab and installed it on a mpc3003, and the problem strangely does not do it anymore, I did not do anything! ... someone to some precious suggestion? ... I would not want to bring it back to the customer (from al between part of Milan) and then call me again ... thanks in advance
every 4-5 stapled sheets the stapling unit closes but then does not reopen, and remains in the closed position, holding the dossier firmly, and you have to go brute force to tear off the stapled sheets, I checked everything as far as possible (it's a casino to disassemble) and I have not found anything in particular, I saw in another discussion that someone has solved it by replacing the cartridge only, the customer had finished the cartridges, then I carefully inspected the cartridge, I marched well a row of points (you never know), I tried on the portal ricoh some bulletin, but I did not find anything, I also heard the ricoh Italy and they told me that the only problem on that model was some harness, now I loaded it on the van and took it to the lab and installed it on a mpc3003, and the problem strangely does not do it anymore, I did not do anything! ... someone to some precious suggestion? ... I would not want to bring it back to the customer (from al between part of Milan) and then call me again ... thanks in advance
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