MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

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  • dave w
    Trusted Tech

    100+ Posts
    • Jun 2015
    • 230

    MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Advice needed please

    My last job last night was looking at a MPC401 with a line on scans
    On investigating it seems the line is only from the ADF.
    Scan on the glass is fine, Scan & Copy from ADF shows the paper edge as a line.

    stbh.JPG

    If Copy enlarge is set to 120% the line goes.
    Adf rollers cleaned and sensors cleaned.

    Had to leave site due to office closing.
    Need advice on what I do next please

    Thanks in advance

    Dave
  • Polarbear
    Service Manager

    1,000+ Posts
    • Feb 2012
    • 1070

    #2
    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

    Sounds like the machine is picking up the edge of the paper and that ends up being printed. Check the settings for the df magnification and erase margins vs the birth certificate.

    Sent from my SM-G950F using Tapatalk
    Press the GREEN button!!

    Comment

    • dave w
      Trusted Tech

      100+ Posts
      • Jun 2015
      • 230

      #3
      Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

      Originally posted by Polarbear
      Sounds like the machine is picking up the edge of the paper and that ends up being printed. Check the settings for the df magnification and erase margins vs the birth certificate.

      Sent from my SM-G950F using Tapatalk
      Thanks Polarbear - will try that

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1045

        #4
        Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

        DF side registration

        Comment

        • dave w
          Trusted Tech

          100+ Posts
          • Jun 2015
          • 230

          #5
          Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

          Leading edge registration was at 2.0 - birth was 0
          I adj to -0.5 and all ok

          We did a full firmware update not so long ago and possibly the DF adj were affected.

          Many thanks all

          Dave

          Comment

          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2356

            #6
            Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

            if that is on the trail edge you can adj trail edge void.
            I dont remember the exact setting but i think it is sp 6006 and subs

            Comment

            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2356

              #7
              Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

              plus your lead edge might be off,draw some arrows on the lead and trail edge and recheck

              Comment

              • dave w
                Trusted Tech

                100+ Posts
                • Jun 2015
                • 230

                #8
                Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

                Many thanks to all

                Copytechnet is by far the Best place to be.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061

                  #9
                  Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

                  You have a dirty slit glass. This is the glass that the paper passes over when using the ADF. Could be something stuck to the surface or a spot on dust/lint on the bottom. I have also seen it happen from a scratch of the glass.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

                    it looks to be LEF feed in ADF?
                    defect in red circle?
                    what is top left corner.. was it folded?

                    Comment

                    • dave w
                      Trusted Tech

                      100+ Posts
                      • Jun 2015
                      • 230

                      #11
                      Re: MPC401 - Line on scan & copy from adf only - from glass ok - advice needed please

                      Originally posted by Phil B.
                      was it folded?
                      Yes - it was stapled to the job sheet and i scanned it to my pc ready to post the fault.


                      All sorted now and again MANY THANKS!

                      "Leading edge registration was at 2.0 - birth was 0
                      I adj to -0.5 and all ok

                      We did a full firmware update not so long ago and possibly the DF adj were affected.

                      Many thanks all

                      Dave"

                      Comment

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