Ricoh MPC 3003 White Line

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  • steve1973
    Technician
    • Sep 2013
    • 43

    Ricoh MPC 3003 White Line

    Hi, Can anyone help with this white line fault? - low mileage machine sub 60k total.
    Attached Files
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: Ricoh MPC 3003 White Line

    Originally posted by steve1973
    Hi, Can anyone help with this white line fault? - low mileage machine sub 60k total.

    From your sample the white line is through magenta only.

    Have you tried using the cleaning rod? if so then split the PCDU & look at the dv unit, you can clean the doc blade its usually a bit of hard toner/dev trapped under it.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • steve1973
      Technician
      • Sep 2013
      • 43

      #3
      Re: Ricoh MPC 3003 White Line

      Used the cleaning rod but still there ,a couple more samples one with magenta and one without, definitely only magenta affected
      Attached Files

      Comment

      • FrohnB
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2017
        • 1919

        #4
        Re: Ricoh MPC 3003 White Line

        Doctor gap in development unit. Can usually take a stiff mylar and get it in there and sweep the obstruction to the side.
        Omertà

        Comment

        • andy227
          Trusted Tech

          100+ Posts
          • Jan 2013
          • 219

          #5
          Re: Ricoh MPC 3003 White Line

          Steve, I suspect you haven't worked on Ricohs very long because you should seen that many times before. Times 2 on everything that copier tech said, however, cleaning the doc blade sometimes works and usually the fault comes back soon afterwards because any crud is still in the dev, cleaning the laser slit with the rod may work if there is some dirt down there, but also be wary that , sometimes, you may have developer leaking onto the laser glass from the dev. If you suspect that put the whole unit over a white sheet and tap it to see if dev leaks. Do a full solid Sp109 magenta sheet to see the fault better.

          Comment

          • steve1973
            Technician
            • Sep 2013
            • 43

            #6
            Re: Ricoh MPC 3003 White Line

            Ok thanks

            Comment

            • COPIERMAN
              Senior Tech

              500+ Posts
              • Jun 2009
              • 553

              #7
              Re: Ricoh MPC 3003 White Line

              what everyone is saying is correct try to do this. I have seen where it get worst try to get void out of dev unit. you cause more stuff to come lose now you you have more white lines. i dont know if they come out with developer powder for it. if so generic dev powder most likely . you might have to swap dev unit to fix problem. its bad with only 60,000 copies on it.

              Comment

              • steve1973
                Technician
                • Sep 2013
                • 43

                #8
                Re: Ricoh MPC 3003 White Line

                Thanks for the input, sounds like dev unit is suspect.

                Comment

                • Notrons
                  Technician

                  50+ Posts
                  • Apr 2016
                  • 69

                  #9
                  Re: Ricoh MPC 3003 White Line

                  If any of the above don't work, you have contaminated Dev unit and will have to be replaced. Before you do that, remove toner bottle and give it a good shake. If it sounds like it has rocks, you will have to replace that, as well, and clean out the toner hopper before installing the new developer. If you dont, your white line will return after a few weeks.

                  This happen to me, twice last summer. Of course, didn't realize this until after we replaced the dev unit and the white line returned.

                  Comment

                  • steve1973
                    Technician
                    • Sep 2013
                    • 43

                    #10
                    Re: Ricoh MPC 3003 White Line

                    Will keep that in mind, thanks.

                    Comment

                    • fshead
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2356

                      #11
                      Re: Ricoh MPC 3003 White Line

                      i ve een this with other colors on the 03s and 02s series.
                      the dev brush get clogged and you dont get full cover.
                      I thought you need a new unit..
                      If cleaning the mag area doesnt work them get a clean newspaper and dump the tank out and remove any
                      clumps or big pieces out..
                      you can use a fine sieve like for baking,,
                      If it just all rocky you can change a bag of developer

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1556

                        #12
                        Re: Ricoh MPC 3003 White Line

                        Originally posted by steve1973
                        Hi, Can anyone help with this white line fault? - low mileage machine sub 60k total.


                        if you have already used the blue stick, you have obstructed the doctor blade at that point, you rotate the magnetic roller gear of the incriminated unit, with your fingers a few times forward and then back, several times, often and willingly does it work, is it used little? It happens to customers who use the printer in little color mode, sometimes even resolves by printing a 30-40 pages burst, with a lot of color.if you look at the magnetic roller you should also see with your eyes the point where the color is defective
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • Mark Bbb
                          Service Manager

                          1,000+ Posts
                          • Jun 2012
                          • 1662

                          #13
                          Re: Ricoh MPC 3003 White Line

                          Originally posted by FrohnB
                          Doctor gap in development unit. Can usually take a stiff mylar and get it in there and sweep the obstruction to the side.
                          Frohn: about how deep must the mylar be inserted?

                          Comment

                          • Mark Bbb
                            Service Manager

                            1,000+ Posts
                            • Jun 2012
                            • 1662

                            #14
                            Re: Ricoh MPC 3003 White Line

                            Originally posted by fshead
                            i ve een this with other colors on the 03s and 02s series.
                            the dev brush get clogged and you dont get full cover.
                            I thought you need a new unit..
                            If cleaning the mag area doesnt work them get a clean newspaper and dump the tank out and remove any
                            clumps or big pieces out..
                            you can use a fine sieve like for baking,,
                            If it just all rocky you can change a bag of developer
                            fs: mpc3003, has it developer seperated? In my parts man only the box D1863071 is displayed;
                            there is no developer seperated...
                            ???

                            Comment

                            • fshead
                              Service Manager

                              1,000+ Posts
                              • Jan 2009
                              • 2356

                              #15
                              Re: Ricoh MPC 3003 White Line

                              Originally posted by Mark Bbb
                              Frohn: about how deep must the mylar be inserted?
                              just past the blade..

                              Comment

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