Horizontal lines on doc feeder only

[blackcat4866]

Re: Horizontal lines on doc feeder only

i have over looked spots on the slit glass before. perhaps you have tried this already? only a suggestion. you have laid the document face up on the platen and traced the line over the slit? i have found a few using that method that i didn't see just looking at it. and even after having wiped it off several times. and i have moved my angle of view as sometimes overhead light hits it differently and then i spot it. but you have probably tried all of that already. im with everyone else sure sounds like the slit glass.

This works quite nicely I've done it many times.

Usually when the poster ignores the specific item that I specifically mentioned, it's because they don't know what the hell I'm talking about. #2) and #5)

[NeoMatrix]

Re: Horizontal lines on doc feeder only

Dear Sir.
On joining CTN you are among some of the top hands-on Copier Tech collective in the entire world.
I myself are grateful, and sometimes humbled, for the collective technical expertise available from CTN.

A friendly hint --if you're going to pee on something, be sure not to pee into a strong head wind.

Copier ADF Fault:
Check for fur, felt , hair hanging down from the doc feeder when you put the ADF down.
The felt/hair might be blocking the slit glass. If its a single pass double sided ADF check for dust in the optics strip.


HTH

P.S. Don't forget to post the problem resolve back here. In a gratitude of thanks, it may help someone else.

[jonhiker]

Re: Horizontal lines on doc feeder only

If I am having this issue, I take the slit glass off the copier and then clean both sides, and then clean the mirrors underneath

[MP C5502 Fan]

Re: Horizontal lines on doc feeder only

I personally have ran into this issue on multiple occasions, where the offending marks on the scanner glass were not visible to the eye. Removal of the scan glass and a good cleaning with ink remover always took care of it. If that is a second side duplexed original, the cis would be the culprit (previously mentioned in this thread).

Thanks for this - I'll definitely do that. I cleaned it quickly with an alcohol pad, but this didn't help. I will try to do a more thorough job. (This is the not a duplex copy btw.)

[jhalfhide]

Re: Horizontal lines on doc feeder only

i have over looked spots on the slit glass before. perhaps you have tried this already? only a suggestion. you have laid the document face up on the platen and traced the line over the slit? i have found a few using that method that i didn't see just looking at it. and even after having wiped it off several times. and i have moved my angle of view as sometimes overhead light hits it differently and then i spot it. but you have probably tried all of that already. im with everyone else sure sounds like the slit glass.

That's exactly the procedure we give customers over the phone. It's amazing how many just don't see a blob of tippex the size of a pea until they line up the paper.

Sent from my LYA-L09 using Tapatalk

[Mark Bbb]

Re: Horizontal lines on doc feeder only

There can be antother possibility, but first I'd advise you to appologize for your rough behavior.

[MP C5502 Fan]

Re: Horizontal lines on doc feeder only

There can be antother possibility, but first I'd advise you to appologize for your rough behavior.

I was needlessly accused of lacking basic intelligence and common sense. If anything, an apology is owed to me.

It doesn't take great detective work to get to a dirty slit glass. Clearly I did this - I inspected it visually with a flashlight and cleaned it. I could not see any of the typical debris which would cause this. However, I had not considered the possibility of some kind of gel pen ink or something other than toner or glue - which I often spot easily.

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

[Mark Bbb]

Re: Horizontal lines on doc feeder only

I was needlessly accused of lacking basic intelligence and common sense. If anything, an apology is owed to me.

It doesn't take great detective work to get to a dirty slit glass. Clearly I did this - I inspected it visually with a flashlight and cleaned it. I could not see any of the typical debris which would cause this. However, I had not considered the possibility of some kind of gel pen ink or something other than toner or glue - which I often spot easily.

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

I don't know you,
and you only have 1 little green mark at you nick name (which can turn easily to red). So how can we tell how intelligent you are? Since you only seem to come here for help, solving your own little problems? If you where that intelligent you would have write that you checked the glass properly, no? My advise is still there, for your own sake!

[mikadonovan]

Re: Horizontal lines on doc feeder only

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

Incorrect.

[slimslob]

Re: Horizontal lines on doc feeder only

I was needlessly accused of lacking basic intelligence and common sense. If anything, an apology is owed to me.

It doesn't take great detective work to get to a dirty slit glass. Clearly I did this - I inspected it visually with a flashlight and cleaned it. I could not see any of the typical debris which would cause this. However, I had not considered the possibility of some kind of gel pen ink or something other than toner or glue - which I often spot easily.

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

And you continue to prove you are an idiot.

We are not mind readers. If someone truly wants us to help, they will specify in their first post exactly what they have done so far. You failed basic intelligence and common sense from the get go.

[dave w]

Re: Horizontal lines on doc feeder only

A bright torch on the slip glass will also highlight any hard to see spots, I also advise any customers who calls in to use the torch on their mobile phones to check the glass.

[Coptech]

Re: Horizontal lines on doc feeder only

I was needlessly accused of lacking basic intelligence and common sense. If anything, an apology is owed to me.

It doesn't take great detective work to get to a dirty slit glass. Clearly I did this - I inspected it visually with a flashlight and cleaned it. I could not see any of the typical debris which would cause this. However, I had not considered the possibility of some kind of gel pen ink or something other than toner or glue - which I often spot easily.

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

So, again, no dig...Was it a spot of gel pen ink on the scan glass? I read into your comment that you had resolved the problem. I just want the closure.

[blackcat4866]

Re: Horizontal lines on doc feeder only

In future I think it is safe to assume anyone posting asking for help has tried the obvious solutions already. That's way easier than taking photos, uploading and then dealing with the inevitable abuse by some crusty members of this forum.

false. I follow the KISS principle.

You're going to have a hard time here if you get your back up every time someone criticizes you. Let me guess ... you've been doing this about 5 years? Long enough to think you know everything ... not long enough to realize you know nothing for sure. You'll need a tougher skin than that.

After you've read a few thousand threads, you'll realize two things:
1) Endusers always want to appear as professionals and often know near nothing.
2) We all make stupid mistakes.
=^..^=

[Mark Bbb]

Re: Horizontal lines on doc feeder only

@ mpc5502 fan:
You are not a technician.
You are self employed.
You are your own "boss" and you use a Ricoh mpc5502 in your company.
So you are a Ricoh customer and you hate it to not have any influence at all f.i. on your Ricoh technician, who can tell you what ever he likes (in your thought).
You highly distrust people, maybe because you are not to trust yourself.
The reason why you have an account on this fantastic side is 1. to save money in your greed 2. to check whether your technician is telling you the truth or not.
Tell me i'm sooooo wrong.

[Mark Bbb]

Re: Horizontal lines on doc feeder only

false. I follow the KISS principle.

You're going to have a hard time here if you get your back up every time someone criticizes you. Let me guess ... you've been doing this about 5 years? Long enough to think you know everything ... not long enough to realize you know nothing for sure. You'll need a tougher skin than that.

After you've read a few thousand threads, you'll realize two things:
1) Endusers always want to appear as professionals and often know near nothing.
2) We all make stupid mistakes.
=^..^=

He'll soon meet a black cat ...