MP 2501 Scattered image on Op. Panel

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  • DonPedro
    Technician
    • Feb 2019
    • 14

    [CQ] MP 2501 Scattered image on Op. Panel

    Hi. I have MP 2501 with op panel problem. When I open side or front door, the op panel displays scattered image. I checked fw and it looks like I have mp2501 with panel from mp301.
    Fw from mp2501 shows error after the update starts.
    I'm wondering, Is there any possibility to update fw with no error ? Or replacing panel is the only solution because fw update won't change anything?
    Any suggestions?
    Thanks for advice.
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: MP 2501 Scattered image on Op. Panel

    I think you should replace it, or find another one of another machine that you can test. I almost always have a similar model for quick repairs

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    • keithxxiii
      Just a tech

      250+ Posts
      • Nov 2014
      • 468

      #3
      Re: MP 2501 Scattered image on Op. Panel

      You have to update all firmwares not just a single firmware in order to eliminate other possibilities of failure.
      We had that problem in other models but updating all FW fixes it.
      Aye! Cut the crap

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