Mpc4502 no toner magenta

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    Mpc4502 no toner magenta

  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: Mpc4502 no toner magenta

    PM count on unit? Is dev unit turning? Dev on roller? Is it calling for toner, did you change tube.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35064

      #3
      Re: Mpc4502 no toner magenta

      Damaged contacts on the toner bottle detection board or the back end of the bottle. Usually caused by the user slamming the bottle in rather than sliding it in gently. Could also be a bad chip on the bottle.

      Comment

      • fshead
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2356

        #4
        Re: Mpc4502 no toner magenta

        OEM TONER?
        is the bottle empty???????
        Is unit overtoned?????????????
        did you ck the waste unit and is it top heavy wth magenta?

        Comment

        • zed255
          How'd ya manage that?

          1,000+ Posts
          • Dec 2009
          • 1025

          #5
          Re: Mpc4502 no toner magenta

          Originally posted by davel
          ... Is it calling for toner, did you change tube.
          +1 to this. Seen lazy guys replace the pumps and not bother to install the tube that comes with the pump, only to have the same issue shortly thereafter.

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2936

            #6
            Re: Mpc4502 no toner magenta

            Originally posted by zed255
            +1 to this. Seen lazy guys replace the pumps and not bother to install the tube that comes with the pump, only to have the same issue shortly thereafter.
            +2
            NEVER ASSUME ANYTHING

            Comment

            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2356

              #7
              Re: Mpc4502 no toner magenta

              is it called a tube or a hose???????????
              I pull them out and the spring loaded piece and shoot air outside and as long as they are not torn or hard resuse them.,
              I hate swapping the danm yellow one as my fat hands dont fit and getting the danm connector back on always gives me
              fits..
              I keep meaning to make a jig but never the free time...

              Comment

              • fshead
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2356

                #8
                Re: Mpc4502 no toner magenta


                >>

                Comment

                • mrfuser
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2007
                  • 1586

                  #9
                  Re: Mpc4502 no toner magenta

                  Rf contact on back was completely coated. Cleaned and came to ready. Only issue is for magenta only it does not show how much is in it just shows a blank column

                  Comment

                  • Zaxxon
                    Senior Tech

                    500+ Posts
                    • Jan 2014
                    • 608

                    #10
                    Re: Mpc4502 no toner magenta

                    Originally posted by zed255
                    +1 to this. Seen lazy guys replace the pumps and not bother to install the tube that comes with the pump, only to have the same issue shortly thereafter.
                    Please start you post with brand, model, problem.

                    Comment

                    • fshead
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2356

                      #11
                      Re: Mpc4502 no toner magenta

                      Originally posted by mrfuser
                      Rf contact on back was completely coated. Cleaned and came to ready. Only issue is for magenta only it does not show how much is in it just shows a blank column
                      OK
                      THAT SOUNDS RIGHT.....................
                      and from what i am led to believe these chips use RADIO freq to be read..........
                      Well at least you answered all the questions brought up from other techs

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35064

                        #12
                        Re: Mpc4502 no toner magenta

                        Originally posted by fshead
                        OK
                        THAT SOUNDS RIGHT.....................
                        and from what i am led to believe these chips use RADIO freq to be read..........
                        Well at least you answered all the questions brought up from other techs
                        Most Ricoh use a non contact RFID system for the toner chips. For some reason they decided to use a contract system with this model. Highly susceptible to contact damage.

                        Comment

                        • Dan G
                          Technician

                          50+ Posts
                          • Nov 2014
                          • 56

                          #13
                          Re: Mpc4502 no toner magenta

                          there is a little elbow that comes off the toner reservoir in the rear of the machine that will clog up. Replace rather than clean because it will return very quickly.

                          Comment

                          • Dan G
                            Technician

                            50+ Posts
                            • Nov 2014
                            • 56

                            #14
                            Re: Mpc4502 no toner magenta

                            Originally posted by mrfuser
                            Rf contact on back was completely coated. Cleaned and came to ready. Only issue is for magenta only it does not show how much is in it just shows a blank column
                            this will happen because machine is now confused somehow on which toner is installed or something . perhaps the chip gets damaged? I've seen it but machine will continue to work until btl is empty just as before

                            Comment

                            • keithxxiii
                              Just a tech

                              250+ Posts
                              • Nov 2014
                              • 468

                              #15
                              Re: Mpc4502 no toner magenta

                              Maybe the hose has been squeezed by the transfer unit assembly after installation. There were so many holes on the back frame of the machine that techs sometimes mess up routing the hose to.
                              Aye! Cut the crap

                              Comment

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