Mpc4502 no toner magenta

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #16
    Re: Mpc4502 no toner magenta

    I replace the nozzle when replacing pump and vacuum the supply hose did not do the fix.

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37168

      #17
      Re: Mpc4502 no toner magenta

      Originally posted by Mark Bbb
      I replace the nozzle when replacing pump and vacuum the supply hose did not do the fix.
      The toner supply hose has a Teflon coating on the inside to help prevent clogging. Any method of cleaning WILL damage that coating and cause it to clog. That is why Ricoh started selling the pump and hose as a set.

      Comment

      • mrfuser
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2007
        • 1604

        #18
        Re: Mpc4502 no toner magenta

        Ok, all was great for a few days and right back to same error per customer. No magenta toner. Replaced tube, pump, elbow, rfid board and cartridge. All came to ready and showed full and now right back to empty! Eh?!?!?? Any ideas?

        Comment

        • MIGUELMARCHENA
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2018
          • 189

          #19
          Re: Mpc4502 no toner magenta

          Well, this has happened to me

          the toner stores it standing up, not lying down, and this causes the toner to turn rocks

          total that obstructs the passage through the hose

          so

          I take out the hose, I blow it making sure the air goes well

          back clean the sensor etc

          In the toner cartridge, I open it, that is, I run the toner step, place a sheet of paper for the watering and turn the cartridge so that a bit of toner comes out, the one that is caked

          and it worked well without changing pump or hose



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          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2360

            #20
            Re: Mpc4502 no toner magenta

            Originally posted by mrfuser
            Ok, all was great for a few days and right back to same error per customer. No magenta toner. Replaced tube, pump, elbow, rfid board and cartridge. All came to ready and showed full and now right back to empty! Eh?!?!?? Any ideas?

            maybe get a tech who does more than fusers

            Comment

            • mrfuser
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2007
              • 1604

              #21
              Re: Mpc4502 no toner magenta

              not surprised by this stupid post by someone named fish head , go back to your teen blogs where you belong fishhead

              Originally posted by fshead
              maybe get a tech who does more than fusers

              Comment

              • fshead
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2360

                #22
                Re: Mpc4502 no toner magenta

                Originally posted by mrfuser
                not surprised by this stupid post by someone named fish head , go back to your teen blogs where you belong fishhead

                ITS fshead......
                2nd you are only a taker no rep and i feel not much of a tech...
                You never thank anyone nor answer "The basic questions".
                Just let us guess like the random end user that "TAKE ONLY" too

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                • mrfuser
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2007
                  • 1604

                  #23
                  Re: Mpc4502 no toner magenta

                  ok thanks fishhead 👍

                  Originally posted by fshead
                  ITS fshead......
                  2nd you are only a taker no rep and i feel not much of a tech...
                  You never thank anyone nor answer "The basic questions".
                  Just let us guess like the random end user that "TAKE ONLY" too

                  Comment

                  • FrohnB
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2017
                    • 1919

                    #24
                    Re: Mpc4502 no toner magenta

                    Replace your magenta development unit, I don't think I saw where you've tried that. Had a machine where the Vref and Vt were way out of whack and machine wouldn't recover until I replaced dev. unit.
                    Have also had new toner pumps that were bad, might not hurt to try another one.
                    Omertà

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