MP2501 problems with w10

[GIUBOSS]

hi guys, I have problems with w10, the user says he can't print after probably an update of w10 (KB4524147) that I immediately did uninstall the update by phone, but nothing to do. For the scanner instead I think I do the firmware update on the MP. Monday I will go there. Some advice thanks

[Codex]

Re: MP2501 problems with w10

hi guys, I have problems with w10, the user says he can't print after probably an update of w10 (KB4524147) that I immediately did uninstall the update by phone, but nothing to do. For the scanner instead I think I do the firmware update on the MP. Monday I will go there. Some advice thanks

There is a patch from microsoft for this issue.... But be sure that there is no other problem.... Switch or similar

Inviato dal mio SM-G935F utilizzando Tapatalk

[guitar9199]

Re: MP2501 problems with w10

hi guys, I have problems with w10, the user says he can't print after probably an update of w10 (KB4524147) that I immediately did uninstall the update by phone, but nothing to do. For the scanner instead I think I do the firmware update on the MP. Monday I will go there. Some advice thanks

[COPIERMAN]

Re: MP2501 problems with w10

yes it was a Microsoft update that cause printing problem they have since correct it with another update

[GIUBOSS]

Re: MP2501 problems with w10

Thanks for the replies, unfortunately I no longer have access credentials to the Ricoh portal since January 1st. The company I work for is no longer a retailer for 2 years and it will be more difficult to find firmware and technical bulletins.

[keithxxiii]

Re: MP2501 problems with w10

I had this one today on a windows 8.1 OS. I asked the user to manually check windows update and he did. After 2 hrs, he called back and the problem was resolved.

[donking289]

Re: MP2501 problems with w10

Disable the WSD protocol via WIM. We are doing this to all units as we see them. You can configure the driver for an IP port only to have Win10 change it back to WSD. Too much automation in Win10!!

[Phil B.]

Re: MP2501 problems with w10

+1 on WSD ports... damn windows KNOWS that WSD ports suckshit but every update we deal with this crap... I wish the code writers had to deal with THEIR problems in the field.. it might cut some of this crap out!

[Phil B.]

Re: MP2501 problems with w10

Thanks for the replies, unfortunately I no longer have access credentials to the Ricoh portal since January 1st. The company I work for is no longer a retailer for 2 years and it will be more difficult to find firmware and technical bulletins.

that should be no problem here. MOST techs are happy to share tech pubs/bulletins.

[GIUBOSS]

Re: MP2501 problems with w10

I solved it by inserting the ip port instead of wsd and the pcl6 mp2501 driver, it seemed like a big problem from what the user said on the phone, but when you get there you know the solution well

[anothertech]

Re: MP2501 problems with w10

I solved it by inserting the ip port instead of wsd and the pcl6 mp2501 driver, it seemed like a big problem from what the user said on the phone, but when you get there you know the solution well

A lot of problems seem like big problems until they are solved, then in hindsight they were not big problems at all.