Ricoh MP301 Email issue

[slimslob]

Re: Ricoh MP301 Email issue

One thing to consider, when they replaced the router, did they also change internet provider. There are still some ISP that block all scanning SMTP that is not to their SMTP server.

[digicor]

Re: Ricoh MP301 Email issue

it didnt seem so
but you may be on to something
they went from verizon router, to frontier ,

[slimslob]

Re: Ricoh MP301 Email issue

A quick test is to setup using Frontier's SMTP and one of the emails setup on Frontier. They always setup at least one for billing.

[Kimi]

Re: Ricoh MP301 Email issue

Have you tried putting the device on DHCP, let it pick up a new IP and test?

Strangely i have had this work before.

[KeviM]

Re: Ricoh MP301 Email issue

When you open the web image monitor and go to system log under network, what is the last 10 listed posts ?