Dear Technical Colleagues:
The defect is generated (although in my opinion it is how it is best detected) from works done in 250g "A3 Plus" (SRA3) format. At the end of the writing I will provide images of the defect, in some it is marked. Unfortunately since the "Ricoh Technical Assistance in Spain" do not know how to give us any viable solution to this defect.
Different printing tests have been carried out, starting from the options that the specific drivers (PCL 6 for updated MP C4503 model, from the RICOH website), such as "Thick Paper 3" and "Thick Paper 4", selecting maximum pixel quality "4800 x 1200 DPI", to favor favor favor a slower pace through the device. The defect is only appreciated as a decrease in single print if the device has an "x" period of inactivity in use, but null in multiple printing (more than 1 print) the defect became more visible, and this rule was not always met.
Despite the tests carried out, it was detected that the defect was not only in blue tones but in the rest of the colors.
The defect has symmetry in all tests performed, despite variations in the composition of the image or file used for them, either in "bypass" or in the relevant drawer with the pre-configured configuration, for said type of paper.
All detailed configurations are required by specific work requirements that the customer requires, since with "conventional" weight paper (80g) with different sizes (A4, A3 and A3+) this defect is not presented. Except when performing the "Printer Mode" test pattern from "SP Mode".
SUBSTITUTED PARTS:
-CIAN Drum Unit
-CIAN Reveal Unit
-Black Reveal Unit
-Fusion Unit (Fuser Fixin Film)
-Transfer Unit (Full)
-Laser unit (including polygonal motor)
EXTERNAL SETTINGS:
-Surge in the springs of the fusion system
-Lowering the tension of the springs of the fusion system
-Color calibration parameters settings
https://drive.google . com/drive/folders/1oVhQZJvS76nMKIx_S3Bb1_cU6p2Blh5y?usp=sharing
We appreciate any help or possibility to rule out this problem since by different inquiries, it seems to be a degenerative problem in this model, and as the age is increasing.
A cordial greeting.
The defect is generated (although in my opinion it is how it is best detected) from works done in 250g "A3 Plus" (SRA3) format. At the end of the writing I will provide images of the defect, in some it is marked. Unfortunately since the "Ricoh Technical Assistance in Spain" do not know how to give us any viable solution to this defect.
Different printing tests have been carried out, starting from the options that the specific drivers (PCL 6 for updated MP C4503 model, from the RICOH website), such as "Thick Paper 3" and "Thick Paper 4", selecting maximum pixel quality "4800 x 1200 DPI", to favor favor favor a slower pace through the device. The defect is only appreciated as a decrease in single print if the device has an "x" period of inactivity in use, but null in multiple printing (more than 1 print) the defect became more visible, and this rule was not always met.
Despite the tests carried out, it was detected that the defect was not only in blue tones but in the rest of the colors.
The defect has symmetry in all tests performed, despite variations in the composition of the image or file used for them, either in "bypass" or in the relevant drawer with the pre-configured configuration, for said type of paper.
All detailed configurations are required by specific work requirements that the customer requires, since with "conventional" weight paper (80g) with different sizes (A4, A3 and A3+) this defect is not presented. Except when performing the "Printer Mode" test pattern from "SP Mode".
SUBSTITUTED PARTS:
-CIAN Drum Unit
-CIAN Reveal Unit
-Black Reveal Unit
-Fusion Unit (Fuser Fixin Film)
-Transfer Unit (Full)
-Laser unit (including polygonal motor)
EXTERNAL SETTINGS:
-Surge in the springs of the fusion system
-Lowering the tension of the springs of the fusion system
-Color calibration parameters settings
https://drive.google . com/drive/folders/1oVhQZJvS76nMKIx_S3Bb1_cU6p2Blh5y?usp=sharing
We appreciate any help or possibility to rule out this problem since by different inquiries, it seems to be a degenerative problem in this model, and as the age is increasing.
A cordial greeting.
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