My LD425c is stuck at a "replace toner" (black) message and I cannot get it to clear. Details:
1. Prior toner (generic) was probably not empty when I first got the message. Replaced with genuine toner.
2. Replaced toner worked for about 300 copies, then said replace it. I can feel the weight of toner powder sliding from end to end as I tilt the cartridge, so I know it is not empty.
I have pulled out and re-inserted toner many times.
I can see that the black "drum" is full of toner through its inlet and outlet ports.
The condition of waste tank unknown. I emptied it about a year ago, but did not replace it. (it is not possibly full: It took 5 years to fill first time.)
Sorry if this is a repeated topic. I don't know enough about different Lanier/Ricoh models to recognize if there was an "equivalent" model already discussed.
Any thoughts would be appreciated.
1. Prior toner (generic) was probably not empty when I first got the message. Replaced with genuine toner.
2. Replaced toner worked for about 300 copies, then said replace it. I can feel the weight of toner powder sliding from end to end as I tilt the cartridge, so I know it is not empty.
I have pulled out and re-inserted toner many times.
I can see that the black "drum" is full of toner through its inlet and outlet ports.
The condition of waste tank unknown. I emptied it about a year ago, but did not replace it. (it is not possibly full: It took 5 years to fill first time.)
Sorry if this is a repeated topic. I don't know enough about different Lanier/Ricoh models to recognize if there was an "equivalent" model already discussed.
Any thoughts would be appreciated.
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