Ricoh pro906ex SC990 code

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  • jacanape
    Technician
    • Feb 2019
    • 22

    [Error Code] Ricoh pro906ex SC990 code

    My machine has error code SC990.
    Can anyone help me to fix this?

    Thanks, Jacanape
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: Ricoh pro906ex SC990 code

    What does you service manual tell you to do?

    Comment

    • jacanape
      Technician
      • Feb 2019
      • 22

      #3
      Re: Ricoh pro906ex SC990 code

      Originally posted by davel
      What does you service manual tell you to do?
      See instructions in attachment...

      Procedure 1 : there is no HHD replaced

      Procedure 2 : executed SP5990 004 : blanc page came out... and a new service code appeared : SC 996

      Code SC996 appeared already before SC990,
      as instructed in the manual I replaced the polygon mirror motor but with no result. After that SC 990 appeared.
      After replacing the motor the code changed from SC996 to SC990.
      Attached Files

      Comment

      • totoro
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2008
        • 568

        #4
        Re: Ricoh pro906ex SC990 code

        update to latest firmware or reflash if already there
        Totoro

        Comment

        • jacanape
          Technician
          • Feb 2019
          • 22

          #5
          Re: Ricoh pro906ex SC990 code

          OK, I'm no pro so can you tell me how to do that?

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1714

            #6
            Re: Ricoh pro906ex SC990 code

            Originally posted by jacanape
            OK, I'm no pro so can you tell me how to do that?
            how to do what? Load firmware? Call local pro tech.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35061

              #7
              Re: Ricoh pro906ex SC990 code

              Originally posted by jacanape
              OK, I'm no pro so can you tell me how to do that?
              If you do not know how to do that , you should not be trying to work on production printers.

              Comment

              • butcher
                Technician
                • Dec 2009
                • 49

                #8
                Re: Ricoh pro906ex SC990 code

                Originally posted by jacanape
                My machine has error code SC990.
                Can anyone help me to fix this?

                Thanks, Jacanape
                Hi Mate,
                SC990 can mean many things. There's usually a line of data that accompanies it.
                For example if has some like SC900 : ProCon xxx, It could mean there is a problem with Devices process control and may need a PM service done.
                Just a thought

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061

                  #9
                  Re: Ricoh pro906ex SC990 code

                  SC990 is a software performance error.

                  A little more history of what happened before the error could be helpful. As an example, if the HDD was replaced but the stamp data was not downloaded to the new HDD you will get this error. Other than that you need to call the Ricoh regional desk. Be sure to have the information as to Function, Line and Value associated with the error code.

                  Comment

                  • jacanape
                    Technician
                    • Feb 2019
                    • 22

                    #10
                    Re: Ricoh pro906ex SC990 code

                    Originally posted by slimslob
                    SC990 is a software performance error.

                    A little more history of what happened before the error could be helpful. As an example, if the HDD was replaced but the stamp data was not downloaded to the new HDD you will get this error. Other than that you need to call the Ricoh regional desk. Be sure to have the information as to Function, Line and Value associated with the error code.
                    I called in a technician. He has reinstalled the firmware and replaced the drum.
                    According to him, the LD (B2341895) is defective. (SC240 + SC966).
                    Price: $ 950. Because I don't have the money for that, I have to find another solution.
                    I'm thinking of a second-hand LD.
                    Can anyone help me with this?

                    Comment

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