MPC3002 Can't do a printer automatic colour calibration

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  • solorajder
    Trusted Tech
    • Jul 2010
    • 106

    MPC3002 Can't do a printer automatic colour calibration

    Hi,

    I try to do a printer automatic colour calibration but I don't have a options to choose on screen, only for copier is on screen.
    ACC.jpg
    Also I can't get to Printer SP mode.....when I press Printer SP I get this, others SP works fine.
    Printer SP.jpg
    The printer is working normally, machine have latest firmware.
    Strange....Any idea?
    I would appreciate any advice.
  • Codex
    Senior Tech

    500+ Posts
    • May 2008
    • 683

    #2
    Re: MPC3002 Can't do a printer automatic colour calibration

    Try to do a memory clear ONLY for the printer

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

    Comment

    • COPIERMAN
      Senior Tech

      500+ Posts
      • Jun 2009
      • 553

      #3
      Re: MPC3002 Can't do a printer automatic colour calibration

      When you go into user tools look for log in button if it has it must login to use feature. administration authentication some one must had enable some control of features.

      Comment

      • solorajder
        Trusted Tech
        • Jul 2010
        • 106

        #4
        Re: MPC3002 Can't do a printer automatic colour calibration

        Originally posted by Codex
        Try to do a memory clear ONLY for the printer

        Inviato dal mio SM-G935F utilizzando Tapatalk
        I do the printer memory clear... but it is the same.

        Sent from my G8441 using Tapatalk

        Comment

        • solorajder
          Trusted Tech
          • Jul 2010
          • 106

          #5
          Re: MPC3002 Can't do a printer automatic colour calibration

          Originally posted by COPIERMAN
          When you go into user tools look for log in button if it has it must login to use feature. administration authentication some one must had enable some control of features.
          I don't have login button because The Administrator authentication management is off.

          Sent from my G8441 using Tapatalk

          Comment

          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2356

            #6
            Re: MPC3002 Can't do a printer automatic colour calibration

            Originally posted by Codex
            Try to do a memory clear ONLY for the printer

            Inviato dal mio SM-G935F utilizzando Tapatalk
            i dont think he knows what you suggest.

            Does printer show up in user tools or via service mode?
            IF he cant answer that i think he is lost and over his head..........

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35066

              #7
              Re: MPC3002 Can't do a printer automatic colour calibration

              Originally posted by solorajder
              I don't have login button because The Administrator authentication management is off.

              Sent from my G8441 using Tapatalk
              There are a number of security settings that not only can you not change if you are not logged in, you cannot even see on the screen if Administrator Authentication is OFF. Turn Administrator Authentication ON and log in as Machine Administrator. Change all security settings to the minimum level.

              Comment

              • GIUBOSS
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2013
                • 1331

                #8
                ACC.jpgPrinter SP.jpg

                Comment

                • GIUBOSS
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2013
                  • 1331

                  #9
                  Re: MPC3002 Can't do a printer automatic colour calibration

                  Originally posted by solorajder
                  Hi,

                  I try to do a printer automatic colour calibration but I don't have a options to choose on screen, only for copier is on screen.
                  [ATTACH=CONFIG]44778[/ATTACH]
                  Also I can't get to Printer SP mode.....when I press Printer SP I get this, others SP works fine.
                  [ATTACH=CONFIG]44779[/ATTACH]
                  The printer is working normally, machine have latest firmware.
                  Strange....Any idea?
                  I would appreciate any advice.

                  Comment

                  • Mark Bbb
                    Service Manager

                    1,000+ Posts
                    • Jun 2012
                    • 1662

                    #10
                    Re: MPC3002 Can't do a printer automatic colour calibration

                    "setting change" is on the display (see second photograph) when opening the printscreen on your machine.
                    So, your machine is bussy trying to run a change (or something).
                    Is there an extra (scan)program on board of this machine?

                    Comment

                    • Coptech
                      worker drone

                      250+ Posts
                      • Dec 2009
                      • 460

                      #11
                      Re: MPC3002 Can't do a printer automatic colour calibration

                      It will only print test pages from tray one and also only if paper type is normal. Paper set to anything differently, and it will fail to print calibration pages.

                      Comment

                      • mikadonovan
                        Senior Tech

                        Site Contributor
                        2,500+ Posts
                        • May 2008
                        • 2936

                        #12
                        Re: MPC3002 Can't do a printer automatic colour calibration

                        Originally posted by Coptech
                        It will only print test pages from tray one and also only if paper type is normal. Paper set to anything differently, and it will fail to print calibration pages.
                        Good call, and according to his pics, tray 1 IS empty.
                        NEVER ASSUME ANYTHING

                        Comment

                        • Oze
                          Ricoh Fanboy

                          1,000+ Posts
                          • Jul 2008
                          • 1663

                          #13
                          Re: MPC3002 Can't do a printer automatic colour calibration

                          RED CARDER RED CARDER KEEP TRYING HARDER....
                          Sorry...couldn't help it....newbie error and he probably won't post up again out of embarrassment

                          Comment

                          • solorajder
                            Trusted Tech
                            • Jul 2010
                            • 106

                            #14
                            Re: MPC3002 Can't do a printer automatic colour calibration

                            Sorry but I'm not a newbei. All of your suggestions was useless because I alleady tried it before I post a question.

                            Sent from my G8441 using Tapatalk

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35066

                              #15
                              Re: MPC3002 Can't do a printer automatic colour calibration

                              Originally posted by solorajder
                              Sorry but I'm not a newbei. All of your suggestions was useless because I alleady tried it before I post a question.

                              Sent from my G8441 using Tapatalk
                              With only 83 posts, 4 of them on this thread, in almost 10 years as a member you may not be a newbie but you are definitely not a quality or trusted technician. If you had already tried all the suggestions given in this thread, why did you fail to enumerate them two and a halt months ago in your first post? Of course in that length you have most likely forgotten what you really did.

                              Comment

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