MPC2004 SC 547-03

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  • amishee
    Junior Member
    • May 2017
    • 7
    #1

    MPC2004 SC 547-03

    Hi all

    Have SC 547-03. Have replaced AC control board and power supply board as per the service manual, have reset the sc code in so mode, have also replaced the fuser and did the fuser sc reset but still no luck.

    Machine is located in a porta com that runs off a generator that turns off at night and they told me they don't turn the machine off before they leave at night. Do you think it could be a machine problem or a power issue with the portacom? Thanks
    Tags: fuser, replaced, reset, sc 547-03
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331
      #2
      Re: MPC2004 SC 547-03

      Frequency instability of the input power line.

        Comment

        • JDYAL
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2008
          • 186
          #3
          Re: MPC2004 SC 547-03

          Any type of power fluctuations will make the machine throw a code. Your customer should be powering the machine off before they shut down the generator.

            Comment

            • cadillac2
              Trusted Tech

              Site Contributor
              • Oct 2015
              • 42
              #4
              Re: MPC2004 SC 547-03

              Main power supply frequency is determined to be 44 Hz or lower.
              This would happen when they turn the generator engine off without isolating the feed first
              as the engine winds down the power frequency drops rapidly while some
              power is still produced until complete stand still

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393
                  #5
                  Re: MPC2004 SC 547-03

                  Originally posted by amishee
                  Hi all

                  Have SC 547-03. Have replaced AC control board and power supply board as per the service manual, have reset the sc code in so mode, have also replaced the fuser and did the fuser sc reset but still no luck.

                  Machine is located in a porta com that runs off a generator that turns off at night and they told me they don't turn the machine off before they leave at night. Do you think it could be a machine problem or a power issue with the portacom? Thanks
                  Not a good idea to run any copier of a generator
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                    Comment

                    • Gab
                      Senior Tech
                      • Aug 2015
                      • 633
                      #6
                      Re: MPC2004 SC 547-03

                      Error codes starting with 5 usually are fusing problems but if you replaced all fusing unit check High voltage board.
                      Also (i know it is allmost impossible at a bizhub machine had an fusing error caused because an elbow that holds the right cover removed. When right cover closed that elbow pressed a button . When removed error appeared|)

                        Comment

                        • Zeldaman
                          Senior Tech

                          500+ Posts
                          • Mar 2011
                          • 946
                          #7
                          Re: MPC2004 SC 547-03

                          Hi there!
                          1+ for the ac-supply. Had a customer with a brand new IMC, allways fuser sc-codes. Fuser on warranty - NG, give them another machine (from showroom) for testing - NG.
                          Original customer machine tested in the workshop -OK. End of the song: the ac-outlet was defective!
                          Greetings...

                            Comment

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