Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37480

    #16
    Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

    Originally posted by dalewb74
    what software are you printing from? are the envelope settings set correctly in the software?
    His first post said Word.

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #17
      Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

      Have you tried setting the document up as envelope in word and not as plain document ie page setup
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • craigp
        Technician
        • Jan 2018
        • 34

        #18
        Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

        Here is a final solution to this issue for a future reference:

        If envelopes are not printing correctly in Ricoh MP C5000

        • Use correct Driver: RICOH Aficio MP C5000 PCL 6
        • Set Paper size to Com 10 Env. in Paper Size Settings
        • Put envelope in correct orientation as shown above



        Hey guys. Looks like finally this solved the problem:


        Placed envelopes in different orientation



        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393

          #19
          Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

          Originally posted by craigp
          Here is a final solution to this issue for a future reference:

          If envelopes are not printing correctly in Ricoh MP C5000

          • Use correct Driver: RICOH Aficio MP C5000 PCL 6
          • Set Paper size to Com 10 Env. in Paper Size Settings
          • Put envelope in correct orientation as shown above



          Hey guys. Looks like finally this solved the problem:


          Placed envelopes in different orientation



          Well done thanks for letting us know
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #20
            Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

            Originally posted by craigp
            Here is a final solution to this issue for a future reference:

            If envelopes are not printing correctly in Ricoh MP C5000

            • Use correct Driver: RICOH Aficio MP C5000 PCL 6
            • Set Paper size to Com 10 Env. in Paper Size Settings
            • Put envelope in correct orientation as shown above



            Hey guys. Looks like finally this solved the problem:


            Placed envelopes in different orientation




            that is LEF like you stated in your OP.. have you been trying SEF all this time? and WHY ? it called for LEF. now you have to work on the border spacing see how it prints return slightly off the edge.

            Comment

            • craigp
              Technician
              • Jan 2018
              • 34

              #21
              Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

              Originally posted by Phil B.
              that is LEF like you stated in your OP.. have you been trying SEF all this time? and WHY ? it called for LEF. now you have to work on the border spacing see how it prints return slightly off the edge.
              Actually with my other printers that I've used in the past I was using SEF so I figured that would be the case and part of me was fearful from something getting stuck in the copier.

              Comment

              • JaysOnTheEDGE
                Technician

                50+ Posts
                • Jul 2016
                • 61

                #22
                Re: Ricoh MP C5000 Printer Prints Envelopes in Wrong Orientation

                I'm glad you got this sorted out, good job.

                Comment

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