mpc 5502 double imaging

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    mpc 5502 double imaging

    I have replaced the k drum several times, the double imaging is in the k drum,, fuser is near new, and i know what that looks like.. lol
    if i have the client print in color it does not do it EVER at all
    it obvious it the k drum unit the double imaged text is the same diameter as the a drum.. and i replace it,, it goes away for a week or two then comes back, ive cleaned the charge roller, connections etc..
    has some one had this problem? its the only one i have thats doing it...cant figure it out...any clues? thanks
  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4303

    #2
    Re: mpc 5502 double imaging

    If it doesn't do it in color, then it most likely is not a mechanical problem - I'd wager on some adjustment that applies only to K prints.

    Try to back up the NVRAM, clear the engine settings and try it out for a while to see if it still happens before restoring the backup.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35057

      #3
      Re: mpc 5502 double imaging

      Try making the adjustments in the attached. It will slightly reduce toner concentration in the developer thereby putting slightly less toner on the drum and compensates by pulling more of the toner from the drum to the ITB. Service Program (SP) Settings.pdf

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1045

        #4
        Re: mpc 5502 double imaging

        Originally posted by slimslob
        Try making the adjustments in the attached. It will slightly reduce toner concentration in the developer thereby putting slightly less toner on the drum and compensates by pulling more of the toner from the drum to the ITB. [ATTACH]46350[/ATTACH]
        Did you replace all PCU PM parts or just the drum.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7930

          #5
          Re: mpc 5502 double imaging

          Originally posted by digicor
          I have replaced the k drum several times, the double imaging is in the k drum,, fuser is near new, and i know what that looks like.. lol
          if i have the client print in color it does not do it EVER at all
          it obvious it the k drum unit the double imaged text is the same diameter as the a drum.. and i replace it,, it goes away for a week or two then comes back, ive cleaned the charge roller, connections etc..
          has some one had this problem? its the only one i have thats doing it...cant figure it out...any clues? thanks
          Are you using the correct PCU (Genuine Ricoh) & Genuine toner?

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • digicor
            Service Manager

            1,000+ Posts
            • Jul 2008
            • 1134

            #6
            Re: mpc 5502 double imaging

            Originally posted by davel
            Did you replace all PCU PM parts or just the drum.
            yes whole PCU three times from other good working machines

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1134

              #7
              Re: mpc 5502 double imaging

              Originally posted by copier tech
              Are you using the correct PCU (Genuine Ricoh) & Genuine toner?

              Yes always

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7930

                #8
                Re: mpc 5502 double imaging

                Originally posted by digicor
                yes whole PCU three times from other good working machines
                There is your answer. Fit a new PCU.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • Oze
                  Ricoh Fanboy

                  1,000+ Posts
                  • Jul 2008
                  • 1663

                  #9
                  Re: mpc 5502 double imaging

                  Originally posted by copier tech
                  There is your answer. Fit a new PCU.
                  +1...time to stop trying to save a quid on an account
                  Also print out the non default settings to see if anybody has dicked about with settings related to the K pcdu.

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35057

                    #10
                    Re: mpc 5502 double imaging

                    Originally posted by Oze
                    +1...time to stop trying to save a quid on an account
                    Also print out the non default settings to see if anybody has dicked about with settings related to the K pcdu.
                    PCU offsetting is often caused by too much toner being applied to the drum to the point that the cleaning blade cannot keep up. Frequently it is caused by the developer being slightly over toned. When you swap a PCU or even a PCDU you don't do anything to change what ever is causing the over toning.

                    I had a customer one time called that they were getting red spots. When I got to their location they were trying to print brochure for their gun club. The front page had a picture of a hunter on a hillside wearing a bright red cap. The color of the cap was being offset four to six more time down an 11X17 sheet. Making the adjustments in the document I posted earlier cleared the problem.

                    Comment

                    • digicor
                      Service Manager

                      1,000+ Posts
                      • Jul 2008
                      • 1134

                      #11
                      Re: mpc 5502 double imaging

                      new PCU did not solve the problem, i did some Blk adjustments as instructed from one of the posts yesterday , they have a huge print job today, and this will see if the adjustments worked
                      i will keep u posted

                      Comment

                      • digicor
                        Service Manager

                        1,000+ Posts
                        • Jul 2008
                        • 1134

                        #12
                        Re: mpc 5502 double imaging

                        UPDATE so far the adjustments ive made have held steady, and i have no call backs on the dbl imaging, they have ras a big print job, no probs
                        Thanks guys

                        Comment

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