sc816-36

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  • babu
    Technician
    • Apr 2018
    • 19

    sc816-36

    Hello Guys ! I have a problem sc816-36 in ricoh MP2501SP, When machine is ready and starting copy 4 or 5 copies then error messege sc816-36. Plz Help
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: sc816-36

    Originally posted by babu
    Hello Guys ! I have a problem sc816-36 in ricoh MP2501SP, When machine is ready and starting copy 4 or 5 copies then error messege sc816-36. Plz Help
    what have you done to correct it?

    Comment

    • babu
      Technician
      • Apr 2018
      • 19

      #3
      Re: sc816-36

      Originally posted by Phil B.
      what have you done to correct it?

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35061

        #4
        Re: sc816-36

        Do you have a service manual and if so have you checked it?

        MP 2501 SC816-36 Energy save I/O subsystem error.
        Energy save I/O subsystem detected some abnormality.
        • [*=1]Energy save I/O subsystem defective
          [*=1]Energy save I/O subsystem detected a controller board error (non-response).
          [*=1]Error was detected during preparation for transition to STR.
          [*=1]Turn the main power off/on.
          [*=1]Replace the controller board.

        Comment

        • copyaction
          Senior Tech

          Site Contributor
          500+ Posts
          • Oct 2007
          • 976

          #5
          Re: sc816-36

          You can also try removing the fax and the hdd if it has them.

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1714

            #6
            Re: sc816-36

            See if you can turn off energy save.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: sc816-36

              Originally posted by babu
              Hello Guys ! I have a problem sc816-36 in ricoh MP2501SP, When machine is ready and starting copy 4 or 5 copies then error messege sc816-36. Plz Help
              Try disconnecting the HDD & Fax & see if the error clears with the LAN cable not plugged in.

              While you have the back off reseat all the connections & ram etc.

              Its also worth updating the firmware before you replace any boards.


              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • JaysOnTheEDGE
                Technician

                50+ Posts
                • Jul 2016
                • 60

                #8
                Re: sc816-36

                Are you a technician or a end user?

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: sc816-36

                  Originally posted by JaysOnTheEDGE
                  Are you a technician or a end user?
                  it's hard to tell from his profile:
                  About babu

                  Real Name:shorabCountry:BangladeshWhere are you from (City, State):dhakaBiography:I am engineer of calculator bangladesh limited , As a senior enginner of this company,Interests:Find troubleshooting, try to resolveWhat Year Did You Start in this Industry:2012Most Hated Brand:ricohWhat was the first machine you worked on:4000B,5054spLast machine you were formally trained on:5055spGender:Male

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35061

                    #10
                    Re: sc816-36

                    Originally posted by Phil B.
                    it's hard to tell from his profile:
                    About babu

                    Real Name:shorabCountry:BangladeshWhere are you from (City, State):dhakaBiography:I am engineer of calculator bangladesh limited , As a senior enginner of this company,Interests:Find troubleshooting, try to resolveWhat Year Did You Start in this Industry:2012Most Hated Brand:ricohWhat was the first machine you worked on:4000B,5054spLast machine you were formally trained on:5055spGender:Male
                    From his statement "I have a problem" and not I have a customer with a problem, I take it that he IS an end user or the employee of an end user company.

                    Comment

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