MP C307 SC PROBLEM

[hosennet]

Hi All

MP C307 Display SC992-00
Help Me Please !


Thanks

[Phil B.]

Re: MP C307 SC PROBLEM

Hi All MP C307 Display SC992-00 Help Me Please ! Thanks

that SC error is clearly defined in the service manual.

if you don't have it request it here ---> https://www.copytechnet.com/forums/s...nual-requests/

[slimslob]

Re: MP C307 SC PROBLEM

Did you try to update firmware on your own? If so you may have cratered the machine./

[copier tech]

Re: MP C307 SC PROBLEM

Hi All

MP C307 Display SC992-00
Help Me Please !


Thanks

Try updating the firmware with the latest package.

• Code: SC992-00
• Description:Undefined SC issued
  An SC, that is not controlled by the system, occurred.
• Causes:Remedy:Cycle the main power OFF/ON.

[anothertech]

Re: MP C307 SC PROBLEM

This machine can update firmware automatically if the machine in on a network and has access to the internet. Change SP5886-111 from 0 to 1 then give it a few days and it will auto update. That is assuming you have gotten the SC992-00 to clear.

[Babujoseph]

Re: MP C307 SC PROBLEM

Did you update firmware ?

[hosennet]

Re: MP C307 SC PROBLEM

Did you update firmware ?

Yes


SYMPTOM
SC992 occurs frequently.
Note: SC992 also appears as SC816-98 (logged SC) on the SMC.
CAUSE
The controller freezes (internal processing cannot continue) if the machine receives a
certain type of network data packet from mDNS while in Energy Saver mode.
SOLUTION
Update the PowerSaving Sys firmware to the modified version or later.
Firmware Name P/N Version
PowerSaving Sys D2965783A F.L3.06.1


No Update

PowerSaving Sys

F.L3.06

D2965783

[copier tech]

Re: MP C307 SC PROBLEM

Yes


SYMPTOM
SC992 occurs frequently.
Note: SC992 also appears as SC816-98 (logged SC) on the SMC.
CAUSE
The controller freezes (internal processing cannot continue) if the machine receives a
certain type of network data packet from mDNS while in Energy Saver mode.
SOLUTION
Update the PowerSaving Sys firmware to the modified version or later.
Firmware Name P/N Version
PowerSaving Sys D2965783A F.L3.06.1


No Update

PowerSaving Sys

F.L3.06

D2965783

Did updating this power saving firmware resolve your issue?