MPC2003 Won't wake up from sleep.

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  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393
    #16
    Re: MPC2003 Won't wake up from sleep.

    Originally posted by copier tech
    You have this list in the wrong order.

    Update ALL firmware, then java before you start clearing anything.




    I prefer to update firmware after clearing parts of nvram etc it's never given me any problems unless you can tell me what the difference would be.
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8195
        #17
        Re: MPC2003 Won't wake up from sleep.

        Originally posted by mga
        I prefer to update firmware after clearing parts of nvram etc it's never given me any problems unless you can tell me what the difference would be.
        Quite simply because its the quickest & easiest first step to update firmware before clearing settings & as you you say "Reset up machine from scratch"
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk
        ​

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          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393
            #18
            Re: MPC2003 Won't wake up from sleep.

            Originally posted by copier tech
            Quite simply because its the quickest & easiest first step to update firmware before clearing settings & as you you say "Reset up machine from scratch"
            I thought he's tried all that but I may be wrong.
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

              Comment

              • Chummy
                Junior Member
                • Mar 2016
                • 8
                #19
                Re: MPC2003 Won't wake up from sleep.

                After again checking the firmware was up to date, I changed all time out settings, turned off Java and rebooted machine. Still machine wouldn't wake up from sleep. I then tried to do a complete reformat of the HDD, the screen just froze for ever and a day. After rebooting the machine I then formatted each partition of the HDD in turn, rebooted again. You've guessed it - normal operation has resumed !!!!!!

                Many thanks to all for your contributions.

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2459
                    #20
                    Re: MPC2003 Won't wake up from sleep.

                    thanks for getting back with your feedback

                      Comment

                      • Oze
                        Ricoh Fanboy

                        1,000+ Posts
                        • Jul 2008
                        • 1663
                        #21
                        Re: MPC2003 Won't wake up from sleep.

                        One other step for machines that are having issues waking from sleep is to turn off STR mode SP5-191-001.

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                          • mikadonovan
                            Senior Tech

                            Site Contributor
                            2,500+ Posts
                            • May 2008
                            • 2931
                            #22
                            Re: MPC2003 Won't wake up from sleep.

                            Originally posted by Oze
                            One other step for machines that are having issues waking from sleep is to turn off STR mode SP5-191-001.
                            I had never heard of this sp. I checked the c6003 right next to me, and that sp is on that machine. However, I looked in the manual for a more detailed description, and it is not in there. Must have been added in a firmware update.
                            NEVER ASSUME ANYTHING

                              Comment

                              • mga
                                Copier Technician

                                Site Contributor
                                1,000+ Posts
                                • Dec 2010
                                • 1393
                                #23
                                Re: MPC2003 Won't wake up from sleep.

                                Originally posted by mikadonovan
                                I had never heard of this sp. I checked the c6003 right next to me, and that sp is on that machine. However, I looked in the manual for a more detailed description, and it is not in there. Must have been added in a firmware update.
                                Hi mikadonovan
                                It is in the latest sm
                                Regards Mark

                                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                                https://copierservices.simdif.com

                                  Comment

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